Add Telephony Credentials

After you make the smartcall channel, click the 'Telephony' () icon to add a telephony credential to your account. To add telephony credential, go to the User Management page then, click the User tab and select the user you want to add the telephony credential.

Add Telephony Credential

You will see a pop-up available channel, click the 'plus' icon on the channel smartcall, and then you will be asked to enter the username, full name, online name, and password. If you’re done, click on the ‘save‘ button.

Add Channel Smartcall

Name	Description
Username	Username from smartcall.
Full Name	The user's full name will be shown on the smartcall server.
Online Name	Your online user name will be displayed on the smartcall.
Password	Password from smartcall.