> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/5.1.x-1/administration/system-setting/ticket-configuration/reply-signature.md).

# Reply Signature

Konfigurasi untuk menambahkan reply signature pada tiket chat.

Misalnya, Anda dapat membuat reply signature sesuai dengan kebutuhan Anda di kolom reply signature. Seperti pada [*Ticket Configuration*](/5.1.x-1/administration/system-setting/ticket-configuration.md) di atas, kami membuat contoh pemisah untuk reply signature yaitu stripe (-), sehingga ketika pesan dari pelanggan dibalas oleh agen, pesan tersebut akan memiliki signature beserta dengan nama panggilan agen yang membalas pesan tersebut.

Jika Anda mengaktifkan reply signature, Anda akan melihat isi pesan dari agen: \[message] \[reply\_signature] \[nick\_name].

![Reply Signature](/files/-MSfxC594t87RTre0q-m)

Perhatikan contoh gambar di atas, Anda akan melihat isi pesan dari Agen yang terdiri dari:

* \[message] : Selamat malam, dengan Sinangling Esthi ada yang bisa saya bantu ?
* \[reply signature] : ” – “
* \[nick name] : Sinangling


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