Support Chart API
Get Average Wait Time
Method
Post
Media Type
application/json
URL
http://[server]/dolphin/apiv1/graph/support/chart/avgWaitTime
Header
Authorization : Bearer [generatedToken]
Body
Status
200
Response
{ “status”: “success”, “data”: “00:00:00”, “hasMore”: false, “nextIndex”: 0, “prevIndex”: 0, “totalResults”: 0 }
Get Average Handling Time
Method
Post
Media Type
application/json
URL
http://[server]/dolphin/apiv1/graph/support/chart/avgResolutionTime
Header
Authorization : Bearer [generatedToken]
Body
Status
200
Response
{ “status”: “success”, “data”: “00:00:00”, “hasMore”: false, “nextIndex”: 0, “prevIndex”: 0, “totalResults”: 0 }
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