# Ticket File Media API ### **Get Inbound Picture From Ticket** | Method | GET | | ---------- | ------------------------------------------------------------------------------------------------------------------------- | | Media Type | application/json | | URL | http\://\[server]/dolphin/apiv1/graph/tickets/inbound/picture/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken] | | Header |

Authorization : Bearer \[generatedToken]
Ticket File Name : \[filename]
Extention (Ext) : \[png,jpg]

| | Body | | | Status | 200 | | Response | | ### **Get Outbound Picture From Ticket** | Method | GET | | ---------- | -------------------------------------------------------------------------------------------------------------------------- | | Media Type | application/json | | URL | http\://\[server]/dolphin/apiv1/graph/tickets/outbound/picture/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken] | | Header |

Authorization : Bearer \[generatedToken]
Ticket File Name : \[filename]
Extention (Ext) : \[png,jpg]

| | Body | | | Status | 200 | | Response | | ### **Get Inbound Audio From Ticket** | Method | GET | | ---------- | -------------------------------------------------------------------------------------------------------------------------- | | Media Type | application/json | | URL | http\://\[server]/dolphin/apiv1/graph/tickets/inbound/audio/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken] | | Header |

Authorization : Bearer \[generatedToken]
Ticket File Name : \[filename]
Extention (Ext) : \[mp3,ogg,oga,mpa]

| | Body | | | Status | 200 | | Response | | ### **Get Outbound Audio From Ticket** | Method | GET | | ---------- | ------------------------------------------------------------------------------------------------------------------------- | | Media Type | application/json | | URL | http\://\[server]/dolphin/apiv1/graph/tickets/inbound/audio/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken] | | Header |

Authorization : Bearer \[generatedToken]
Ticket File Name : \[filename]
Extention (Ext) : \[mp3,ogg,oga,mpa]

| | Body | | | Status | 200 | | Response | | ### **Get Inbound Video From Ticket** | Method | GET | | ---------- | ----------------------------------------------------------------------------------------------------------------------- | | Media Type | application/json | | URL | http\://\[server]/dolphin/apiv1/graph/tickets/inbound/video/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken] | | Header |

Authorization : Bearer \[generatedToken]
Ticket File Name : \[filename]
Extention (Ext) : \[mp4,mov]

| | Body | | | Status | 200 | | Response | Unknown Response Type | ### **Get Outbound Video From Ticket** | Method | GET | | ---------- | ------------------------------------------------------------------------------------------------------------------------ | | Media Type | application/json | | URL | http\://\[server]/dolphin/apiv1/graph/tickets/outbound/video/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken] | | Header |

Authorization : Bearer \[generatedToken]
Ticket File Name : \[filename]
Extention (Ext) : \[mp4,mov]

| | Body | | | Status | 200 | | Response | Unknown Response Type | ### **Get Inbound Document From Ticket** | Method | GET | | ---------- | ----------------------------------------------------------------------------------------------------------------------------- | | Media Type | application/json | | URL | http\://\[server]/dolphin/apiv1/graph/tickets/inbound/document/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken] | | Header |

Authorization : Bearer \[generatedToken]
Ticket File Name : \[filename]
Extention (Ext) : \[pdf, docx, doc,xlxs]

| | Body | | | Status | 200 | | Response | Unknown Response Type | ### **Get Outbound Document From Ticket** | Method | GET | | ---------- | --------------------------------------------------------------------------------------------------------------------------- | | Media Type | application/json | | URL | http\://\[server]/dolphin/apiv1/graph/tickets/outbound/document/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken] | | Header |

Authorization : Bearer \[generatedToken]
Ticket File Name : \[filename]
Extention (Ext) : \[pdf,docx,doc,xlxs]

| | Body | | | Status | 200 | | Response | Unknown Response Type | ### **Get Outbound Digital From Ticket** | Method | GET | | ---------- | ------------------------------------------------------------------------------------------------------------------------ | | Media Type | application/json | | URL | http\://\[server]/dolphin/apiv1/graph/tickets/button/picture/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken] | | Header |

Authorization : Bearer \[generatedToken]
Ticket File Name : \[filename]
Extention (Ext) : \[jpg,png]

| | Body | | | Status | 200 | | Response | | --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.3dolphins.ai/5.1.x-1/api/service-api/ticket-file-media-api.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.