> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/5.1.x-1/customer-service/customer-contact/merge-contact-suggestion.md).

# Merge Contact Suggestion

Pada halaman *Customer Contact*, pilih kontak kemudian, Anda akan melihat tampilan *360 Customer View* dari kontak yang dipilih, edit informasi seperti email pelanggan atau nomor telepon. Ketika Anda menambahkan email atau nomor telepon pelanggan, kemudian **terdapat kontak pelanggan yang memiliki email atau nomor telepon yang sama** maka, saran untuk menggabungkan kontak akan muncul seperti gambar di bawah ini

![Merge Contact Suggestion](/files/-MQWHcVXXacy1DkMzCCT)

**Penjelasan Komponen**

| **Fitur**      | Deskripsi                                                                              |
| -------------- | -------------------------------------------------------------------------------------- |
| Do Not Merge   | Membatalkan penggabungan kontak                                                        |
| Merge Selected | Menggabungkan kontak sesuai dengan kontak yang dipilih                                 |
| Merge All      | Menggabungkan seluruh kotak pelanggan yang memiliki email atau nomor telepon yang sama |


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