> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/5.1.x-1/customer-service/dashboard/ticket-activity/add-task-based-on-ticket.md).

# Add Task based on Ticket

Selain dapat menambahkan task pada menu *task management*, Anda juga dapat menambahkan tugas berdasarkan tiket terkait di menu **customer support** > pilih tiket > klik **ticket activity** > lalu **add task**. Setelah itu, Anda akan melihat pop-up untuk menambahkan task seperti gambar di bawah ini.

![Create Task](/files/-MQkPIwIbxIJ2LdCwp2-)

Misalnya, masukkan nama task dan detail task. Lalu, Anda dapat memasukkan responsible person, participant dan juga observer. Selain itu, Anda juga dapat mengatur tanggal berakhirnya task , tanggal pengingat, prioritas task atau bahkan menambahkan daftar checklist ke task tersebut.

Setelah selesai, di bagian bawah, Anda dapat mengklik tombol 'save task'. Kemudian, Anda akan melihat pop-up sukses dan task akan ditampilkan di daftar task, seperti yang ditunjukkan di bawah ini.

![Save Task](/files/-MQkPQZZJ7weLq1NY8xG)


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