> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/5.1.x-1/customer-service/rule-management/clone-rule.md).

# Clone Rule

Saat Anda ingin menambahkan aturan channel telegram dengan menyesuaikan konfigurasi pada aturan channel live chat, Anda dapat membuat kloning dari aturan channel live chat tersebut. Dengan menggunakan *clone rule*, Anda bisa menduplikasi semua konfigurasi yang sudah ada di aturan sebelumnya seperti *SLA configuration, service hours, rule criteria,* dan bahkan *team member* ke aturan channel yang baru. Pilih aturan channel yang ingin Anda duplikat, lalu di sisi kanan aturan yang dipilih klik ikon ( <img src="/files/-MQpHVOAdWZRLVecvTxp" alt="" data-size="original"> ) kemudian, klik tombol ***'clone rule'*** ( <img src="/files/-MQtrWydQQgLgu6VY4KL" alt="" data-size="line"> ). Anda akan melihat pop-up untuk melakukan kloning aturan channel seperti gambar di bawah

![Pop-up Clone Rule](/files/-MQpF0nlm-wFlKhtMIc-)

| Name          | Description                                                  |
| ------------- | ------------------------------------------------------------ |
| New Rule Name | Ketikan nama baru untuk aturan channel yang akan diduplikasi |
| Channel       | Anda dapat memilih channel yang terdaftar pada OmniChannel   |


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