# FAQ User

- [User Management](https://docs.3dolphins.ai/5.1.x-1/faq-user/user-management.md)
- [Apa yang Dilakukan Jika User Masih Memiliki Active Session?](https://docs.3dolphins.ai/5.1.x-1/faq-user/user-management/apa-yang-dilakukan-jika-user-masih-memiliki-active-session.md)
- [Apa yang Harus Dilakukan Jika User Terkunci?](https://docs.3dolphins.ai/5.1.x-1/faq-user/user-management/apa-yang-harus-dilakukan-jika-user-terkunci.md)
- [Ticket Management](https://docs.3dolphins.ai/5.1.x-1/faq-user/ticket-management.md)
- [Apa yang Harus Dilakukan Jika Tiket Tidak Masuk ke Tab Inbox?](https://docs.3dolphins.ai/5.1.x-1/faq-user/ticket-management/apa-yang-harus-dilakukan-jika-tiket-tidak-masuk-ke-tab-inbox.md)
- [Bot Settings](https://docs.3dolphins.ai/5.1.x-1/faq-user/bot-settings.md)
- [Apa yang Harus Dilakukan Jika Bot Tidak Ada Respon?](https://docs.3dolphins.ai/5.1.x-1/faq-user/bot-settings/apa-yang-harus-dilakukan-jika-bot-tidak-ada-respon.md)
- [Apa yang Harus Dilakukan Jika Bot Tidak Merespons Seperti Yang Diharapkan?](https://docs.3dolphins.ai/5.1.x-1/faq-user/bot-settings/apa-yang-harus-dilakukan-jika-bot-tidak-merespons-seperti-yang-diharapkan.md)
- [Data Settings](https://docs.3dolphins.ai/5.1.x-1/faq-user/data-settings.md)
- [Apa App Server, Web Server, dan Database yang Digunakan Oleh Chatbot 3Dolphins SRM?](https://docs.3dolphins.ai/5.1.x-1/faq-user/data-settings/apa-app-server-web-server-dan-database-yang-digunakan-oleh-chatbot-3dolphins-srm.md)
- [Saat ChatBot Dijalankan di Linux. Proses Apa yang Running Untuk Menandakan Aplikasi Sedang Berjalan?](https://docs.3dolphins.ai/5.1.x-1/faq-user/data-settings/saat-chatbot-dijalankan-di-linux.-proses-apa-yang-running-menandakan-bahwa-aplikasi-sedang-berjalan.md)
- [Jika Proses Mengalami Berhenti (fall) yang Tidak Normal. Apa yang Harus Dilakukan?](https://docs.3dolphins.ai/5.1.x-1/faq-user/data-settings/jika-proses-mengalami-berhenti-fall-yang-tidak-normal.-apa-yang-harus-dilakukan.md)
- [Bagaimana Cara Memantau 3rd-Party Service?](https://docs.3dolphins.ai/5.1.x-1/faq-user/data-settings/bagaimana-cara-memantau-3rd-party-service.md)
- [Tentang Performance Monitoring. Bisakah Dipantau dan Apakah Memiliki Dashboard?](https://docs.3dolphins.ai/5.1.x-1/faq-user/data-settings/tentang-performance-monitoring.-bisakah-untuk-dipantau-dan-apakah-memiliki-dashboard-tersendiri.md)
- [Apa yang Perlu di-Backup?](https://docs.3dolphins.ai/5.1.x-1/faq-user/data-settings/apa-yang-perlu-di-backup.md)
- [Bagaimana Cara Backup Solr? Apakah Ada Menu dari Aplikasi Untuk Melakukan Backup?](https://docs.3dolphins.ai/5.1.x-1/faq-user/data-settings/bagaimana-cara-backup-solr-apakah-ada-menu-dari-aplikasi-untuk-melakukan-backup.md)
- [Siklus Backup Apa yang Digunakan? Full atau Incremental?](https://docs.3dolphins.ai/5.1.x-1/faq-user/data-settings/siklus-backup-apa-yang-digunakan-full-atau-incremental.md)
- [Data Apa Saja yang Disimpan di Server?](https://docs.3dolphins.ai/5.1.x-1/faq-user/data-settings/data-apa-saja-yang-disimpan-di-server.md)
- [Prosedur Data Housekeeping dan Technical Guideline. Apakah Ada Menu di Apps?](https://docs.3dolphins.ai/5.1.x-1/faq-user/data-settings/prosedur-data-housekeeping-dan-technical-guideline.-apakah-ada-menu-dari-apps.md)
- [Cara Mengkonversi Field Milliseconds API Menjadi Format Date Apache Solr Menggunakan Microsoft Excel](https://docs.3dolphins.ai/5.1.x-1/faq-user/data-settings/cara-mengkonversi-field-milliseconds-api-menjadi-format-date-apache-solr-menggunakan-microsoft-excel.md)


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