# Quality Assurance - [Performance Rating](https://docs.3dolphins.ai/5.1.x-1/quality-assurance/performance-rating.md) - [Add Appraisal](https://docs.3dolphins.ai/5.1.x-1/quality-assurance/performance-rating/add-appraisal.md) - [Transfer Appraisal Report](https://docs.3dolphins.ai/5.1.x-1/quality-assurance/performance-rating/transfer-appraisal-report.md) - [Change Appraisal Report](https://docs.3dolphins.ai/5.1.x-1/quality-assurance/performance-rating/change-appraisal-report.md) - [Filter Ticket](https://docs.3dolphins.ai/5.1.x-1/quality-assurance/performance-rating/filter-ticket.md) - [Feedback Template](https://docs.3dolphins.ai/5.1.x-1/quality-assurance/feedback-template.md) - [Create New Feedback Question](https://docs.3dolphins.ai/5.1.x-1/quality-assurance/feedback-template/create-new-feedback-question.md) - [Agent Rating Survey](https://docs.3dolphins.ai/5.1.x-1/quality-assurance/feedback-template/create-new-feedback-question/agent-rating-survey.md) - [NPS Survey](https://docs.3dolphins.ai/5.1.x-1/quality-assurance/feedback-template/create-new-feedback-question/nps-survey.md) - [Activate Feedback Template](https://docs.3dolphins.ai/5.1.x-1/quality-assurance/feedback-template/activate-feedback-template.md) - [Edit an Existing Feedback Template](https://docs.3dolphins.ai/5.1.x-1/quality-assurance/feedback-template/edit-an-existing-feedback-template.md) - [Delete Feedback Template](https://docs.3dolphins.ai/5.1.x-1/quality-assurance/feedback-template/delete-feedback-template.md) - [Customer Feedback](https://docs.3dolphins.ai/5.1.x-1/quality-assurance/customer-feedback.md) - [Rating Criteria](https://docs.3dolphins.ai/5.1.x-1/quality-assurance/rating-criteria.md) - [Add New Template Criteria](https://docs.3dolphins.ai/5.1.x-1/quality-assurance/rating-criteria/add-new-template-criteria.md) - [Add Criteria](https://docs.3dolphins.ai/5.1.x-1/quality-assurance/rating-criteria/add-criteria.md) - [Active and Inactive Template](https://docs.3dolphins.ai/5.1.x-1/quality-assurance/rating-criteria/active-and-inactive-template.md) - [Duplicate Template Criteria](https://docs.3dolphins.ai/5.1.x-1/quality-assurance/rating-criteria/duplicate-template-criteria.md) - [Delete Template Criteria](https://docs.3dolphins.ai/5.1.x-1/quality-assurance/rating-criteria/delete-template-criteria.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.3dolphins.ai/5.1.x-1/quality-assurance.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.