# Archive Collection The **archive collection** is the process of moving data that is no longer actively used (no longer frequently accessed off primary systems) to a separate storage device for long-term retention. In 3Dolphins it is possible to archive resolved or closed tickets after a specified time. Archive tickets in 3Dolphins will run automatic, so that it can improve server performance and speeds up system loading times, especially the customers support page which contains several tickets that have been closed for a long time. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.3dolphins.ai/5.1.x/administration/data-setting/archive-collection.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.