For the complete documentation index, see llms.txt. This page is also available as Markdown.
Number of Ticket History
The total of ticket numbers that will be displayed in the ticket history list on the 360 customer view.
For example, in the ticket configuration, the number of ticket history is set to 5, so the ticket history list at 360 customer views will only display 5 ticket numbers, as shown below.
Ticket History
You can view this ticket history in menu Customer Service > Customer Contact > then search customer's name and view detail.
