# Blocked

Usually, users in this blocked tab are users who have a blocked account because they have entered the maximum login or user account that has expired.

To unblock a blocked user, go to **Administration** menu > **User Management** > **Blocked** tab. This will take you to a list of the blocked user. Select the user and click the **'Unlock'** icon (![](https://2268349083-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MSb17EeBCEkYlWEi5gn%2F-MSbA_MsBcIdzc0ODtEq%2FUnlock.png?alt=media\&token=1bc3d625-04bf-4992-a4fc-5bf6a5b2a9fe)), as shown below.

![Blocked Tab](https://2268349083-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MSb17EeBCEkYlWEi5gn%2F-MSbAgQIl88FCWQm98Ok%2FBlocked%20Tab.png?alt=media\&token=c4c564bf-13b4-4dc9-ac3d-627d3f742be8)