Create New Bot

Bots can only do according to what you program them to do in a specific channel. So, someone can’t sign in as a bot and do things that other members can do in 3Dolphins. Bots also can't be set as trainers or Supervisors.

In the upper right corner, click the ‘+new bot’ button. Then, you will see a pop-up of a new bot, configure your bot user with some basic info (bot name, greeting text, leaving text, and what bot says (invitation)). Once you've completed these fields, click the ‘Save’ button.

Add New Bot

Component Explanation:

Name	Description
Bot Name	Name of Bot you will be created.
Greeting Text	Speech from the bot when the first incoming message arrives.
Leaving Text	Text from bot after bot or customer ends chat.
What Bot Says (Invitation)	What bot says to invite customer.