# Timeout Message

Messages that displayed by the Bot when the customer does not respond to messages from the Bot after some time. (timeout period varies).

Select Bot and click the **‘Timeout’** icon (![](https://2268349083-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F3dolphins%2F-MRPVBpb-KydFHBSGGXp%2F-MRPVVOTGcDwiKiJ9xIV%2F13.png?generation=1611057467411679\&alt=media)). Then, you will see a pop-up timeout message. Set the timeout in minutes and click the **'Save'** button. And then, type what bot says and choose language dialog timeout and click the ‘![https://docs.3dolphins.ai/wp-content/uploads/2019/06/29-7.png](https://2268349083-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F3dolphins%2F-MRPVBpb-KydFHBSGGXp%2F-MRPVVOUaJXIAQDmTd9F%2F14.png?generation=1611057467392622\&alt=media)’ button. You can choose the integrate field if you want to make a custom response for your timeout message using process flow ( this is optional).

![Timeout Messages](https://2268349083-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F3dolphins%2F-MRPVBpb-KydFHBSGGXp%2F-MRPVVOVXHwuCioeCqqz%2F15.png?generation=1611057467440000\&alt=media)