> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/5.1.x/bot-settings/faq-knowledge/macro-first-name-and-last-name.md).

# Macro First Name and Last Name

3Dolphins have macro commands for special field like “**customer name**”, “**first name**”, “**last name**”, and “**bot name**”.

If you want to use this feature, you can add new knowledge and type the macro command or you can add the macro command in the existing knowledge like image below. 

![Add Macro Command](/files/-MRsT536MNUVc5_p81t0)

So based on the knowledge above, when customer ask about 3Dolphins, bot will reply with macro command like image below.

![Macro First Name](/files/-MRsTBkP9ycRIToR-P8c)


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