# Show Growl

The growl is used to show a message to notify the user. This message is notified as a result of a certain action, such as when things go wrong (error notification), for events that require user attention (warning notification), for reporting of a successful end of an operation or action (success notification) or other problem. The user will receive a growl notification on the dashboard when the trigger has been executed.

![Growl Message](https://2268349083-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MS2cNN128JNAHYbJB1j%2F-MS6f5z1aaZNB25e0057%2FScreen%20Shot%202021-01-28%20at%2013.26.31.png?alt=media\&token=db2bc55d-b89c-4281-a79f-45cca4f95e07)

For example, we create an automation ticket when the ticket is assigned to the operator, the system will automatically run the growl process flow.

![Ticket Automation - Show Growl](https://2268349083-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MRym63CAH2je9_yIuCm%2F-MS1tp8Y1RFYkj31CBg6%2FScreen%20Shot%202021-01-27%20at%2015.12.49.png?alt=media\&token=d2af6871-41a5-474f-a54a-9d7bacb613a2)

So, when tickets are assigned to the agent, the agent will automatically receive a growl notification “Ada pesan baru untukmu”, as in the example image below.

![Growl on the Agent Dashboard](https://2268349083-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MS7J55GSypLKJMPchp_%2F-MS7UTrx0YX8yUBYBfcj%2FScreen%20Shot%202021-01-28%20at%2017.15.21.png?alt=media\&token=53e11fcb-2f8d-48a2-a123-58d4cfb1943d)