Settings

To configure the form, click the ‘Gear’ () icon on the form. Then, you will see a pop-up for configuring e-mail settings and general settings.

Mail Settings

Component Explanation:

Mail Settings	Description
SMTP Auth	SMTP authentication
SMTP TLS	A security protocol that encrypts email to protect its privacy.
SMTP Host	Hostname form mail server (e.g smtp.gmail.com).
SMTP Port	Set SMTP port – 587 for TLS authentication.
Username	The username used for SMTP authentication. You can enter your email address. This e-mail is an email that has registered on the 3Dolphins omnichannel (e.g., [e-mail] or example@your_domain).
Password	Enter your email password.
Recipient	Email recipients.

General Settings

Component Explanation:

Settings	Description
Encryption	If encryption is 'True', value (data) that is submitted to the database will be automatically encoded. If encryption is 'False', you can see the original value (data) of the form in the database.
One Time Access	If one-time access 'True', the customer can only open the form once and can’t reopen the form when he has closed it even though the customer has not submitted the form. If one-time access 'False', customers can still reopen the form that has not been submitted.
Integration	To integrate the form with process flow. The dropdown field is populated based on the list of workflows that are already available in the system.