> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/5.1.x/customer-service/form-management/form-builder/create-new-form-builder/settings.md).

# Settings

To configure the form, click the **‘Gear**’ (![](/files/-MR4kct4Khv9srS_iPx8)) icon on the form. Then, you will see a pop-up for configuring e-mail settings and general settings.

![Mail Settings](/files/c7IXlr4ME34teD5dRcs4)

**Component Explanation:**

| **Mail Settings** | **Description**                                                                                                                                                                                             |
| ----------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| SMTP Auth         | SMTP authentication                                                                                                                                                                                         |
| SMTP TLS          | A security protocol that encrypts email to protect its privacy.                                                                                                                                             |
| SMTP Host         | Hostname form mail server (e.g smtp.gmail.com).                                                                                                                                                             |
| SMTP Port         | Set SMTP port – 587 for TLS authentication.                                                                                                                                                                 |
| Username          | The username used for SMTP authentication. You can enter your email address. This e-mail is an email that has registered on the 3Dolphins omnichannel (e.g., <example@gmail.com> or example\@your\_domain). |
| Password          | Enter your email password.                                                                                                                                                                                  |
| Recipient         | Email recipients.                                                                                                                                                                                           |

![General Settings](/files/gMxEGX1Mt3cRfTbs5557)

**Component Explanation:**

| **Settings**    | **Description**                                                                                                                                                                                                                                                                                                   |
| --------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Encryption      | <p>If encryption is <strong>'True'</strong>, value (data) that is submitted to the database will be automatically encoded.</p><p>If encryption is <strong>'False'</strong>, you can see the original value (data) of the form in the database.</p>                                                                |
| One Time Access | <p>If one-time access <strong>'True'</strong>, the customer can only open the form once and can’t reopen the form when he has closed it even though the customer has not submitted the form.<br>If one-time access <strong>'False'</strong>, customers can still reopen the form that has not been submitted.</p> |
| Integration     | To integrate the form with process flow. The dropdown field is populated based on the list of workflows that are already available in the system.                                                                                                                                                                 |


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