3Dolphins
⌘Ctrlk
3Dolphins
  • Get Started
  • Pre-Requisite
  • FAQ User
    • User Management
    • Ticket Management
    • Bot Settings
    • Data Settings
      • Which App Server, Web Server, and Database are used by Chatbot 3Dolphins SRM?
      • When ChatBot is running on Linux. What process does UP / RUNNING signify that the app is running?
      • If the process experiences an abnormal stop (fall) and cannot be increased again in the normal way.
      • How to monitor 3rd party service?
      • On performance monitoring. Can it be monitored and does it have a dashboard?
      • What needs to be backup?
      • How do backup Solr? Is there a menu from apps to do backups?
      • What Backup cycle is used? Full or incremental?
      • What data is stored on the server?
      • Housekeeping data procedures and technical guidelines. Is there a menu from Apps?
      • How to convert milliseconds API fields to Apache Solr Date format using Microsoft Excel
    • Task Management
    • User Privilege
    • User Management
    • System Setting
    • Data Settings
    • Public Holiday
    • Co-Browsing
    • Channel Connector
    • Live Chat Designer
    • Third-Party Integration
    • Operator Shift
    • Shift Mapping
    • Operator Target
    • Public Post
    • Notification
    • Template
    • Audience
    • Maker Checker
    • Lead
    • Deal
    • Contact
    • Company
    • Product
    • Introduction
    • Customer Support
    • Customer Contact
    • Ticket Automation
    • Rule Management
    • Form Management
    • Paragraph Classifier
    • Email Template
    • Auxiliary Mapping
    • Performance Rating
    • Customer Feedback
    • Feedback Template
    • Rating Criteria
    • Bot Manager
    • Process Flow
    • Dialog Flows
    • FAQ Knowledge
    • FAQ Suggestion
    • Digital Library
    • Page Builder
    • Payment Library
    • Think Paragraph
    • Live Agent
    • Virtual Agent
    • Employee
    • Sales
    • WhatsApp
    • Wallboard
    • Service API
    • Bot API
    • Sales API
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For the complete documentation index, see llms.txt. This page is also available as Markdown.
  1. 5.1 EN
  2. FAQ User

Data Settings

Which App Server, Web Server, and Database are used by Chatbot 3Dolphins SRM?When ChatBot is running on Linux. What process does UP / RUNNING signify that the app is running?If the process experiences an abnormal stop (fall) and cannot be increased again in the normal way.How to monitor 3rd party service?On performance monitoring. Can it be monitored and does it have a dashboard?What needs to be backup?How do backup Solr? Is there a menu from apps to do backups?What Backup cycle is used? Full or incremental?What data is stored on the server?Housekeeping data procedures and technical guidelines. Is there a menu from Apps?How to convert milliseconds API fields to Apache Solr Date format using Microsoft Excel
PreviousWhat should I do if the bot doesn’t respond as expected?NextWhich App Server, Web Server, and Database are used by Chatbot 3Dolphins SRM?

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