5.1 EN

5.2 EN 5.2 ID 5.1 EN 5.1 ID Anywhere EN Anywhere ID Archived

5.1 EN

5.2 EN 5.2 ID 5.1 EN 5.1 ID Anywhere EN Anywhere ID Archived

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Pre-Requisite
FAQ User
Task Management
- Task Management
Administration
Integration
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Customer Service
Quality Assurance
Bot Settings
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Integration

Channel Connector

Facebook

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Last updated 3 years ago

Facebook is a social media app that can be used to serve your customers. On 3Dolphins SRM, we support integration with your Facebook Page by following the steps as described. So, when your customer makes interaction on your Facebook Page it will convert to a ticket immediately, and your customer support will handle the ticket as quickly as they can.