> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/5.1.x/integration/channel-connector/facebook/best-practice-facebook/customer.md).

# Customer

### Send Text Message on Messenger

1. Click the ‘**Messenger**‘ button at the top right or the left of the screen.
2. Click **New Message.**
3. Start typing a name into the **To** field. Names of friends will appear in a dropdown.
4. Select the person or people you want to message.
5. Type your message, then press enter to send.

![Customer](/files/-MUwsVqq0fcbcYCxQwV0)

### Send Message on Facebook Post

Click the **'Create Post'** button at the top of the **Page** and write your **post**.

![Create Post](/files/-MUwwVNdV1YqkWddZ0FS)

### Comment on Your Public Post

1. Click **Comment** below the **post** or in the white box that says Write a **comment**.
2. Type your **comment** or click to **comment** with a gif. Click to **comment** with an emoji. Click to attach a photo or video. Click to **post** a sticker.
3. Press enter or return to publish it.

![Comment ](/files/-MUwzwjn-l4Ji21vJ7Tu)

### Send Media Message on Messenger

#### Send Image

![Send Image](/files/-MUx0-DktoxKAEJsvhz9)

#### Send Video

![Send Video](/files/-MVFB8ZPa6X9pveki1IM)

#### Send GIF

![Send GIF](/files/-MUx0fi6z9reix1joy6q)

### Find Music

![Find Music](/files/-MUx1XKDhhooeQ0skwD2)

### Find Hospital

![Find Hospital](/files/-MUx1cw52Hgffz70Bc0m)


---

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