# How to Create a New Instagram Business Channel Rule

This section describes for how to be able to run the instagram channel and how the comment customer in your instagram can be incoming as a ticket to the “**Assigned**” tab Agent, make a rule first by doing the following steps :

First, click the “**Customer Service**” menu in the main menu and selecting “**Rule Management**” to create and manage Instagram channel that have been created and 3Dolphins will redirect you to rule management page.

![Rule Management](/files/-MUzfq_684Ti4UIANli2)

On the rule management page, click **“+** **New Rule”** button,

![New Rule](/files/-MUzgEYBO153F5lgygfh)

3Dophins will be redirect you to pop up add new rule, select the channel instagram that has been created.

![Select Channel](/files/-MUzghFXYjlAiQWYth51)

Enter rule name, select rule group, and fill the max assignment, then click 'Save' button like image below.

![Channel Properties](/files/-MUzjYEw-h3K4ro2zCTj)

Add rule instagram channel successfully, 3Dolphins will be redirect you to rule management page and click next page button to view instagram channel rule.

![Instagram Channel](/files/-MUzk7Y-X-PYEokAS9ih)

You can add your team member, click “**+ Add Team Member**” button, and 3Dolphins will be redirect you to pop up add team member.

![Add Team Member](/files/-MUzkWI5SXIGvy8hUBuj)

Search member will be added (Example search ‘**Esthi**‘), to add team member click “**Plus**” button.

![Select Team Member](/files/-MUzkhXdaaWb9E42rW1U)

Team member has been added successfully.

![Success Add Team Member](/files/-MUzkusuDDRbtVXsBBiJ)


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