# Result of Create New Instagram Business Channel

After create channel rule, back to ***Channel Connector*** page and click enable toggle to activate instagram business channel has been added.

![Enable Instagram Channel](https://2268349083-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MUzl3WagOAR5pVE5OPb%2F-MUzor1LYyEfNvgYAd6s%2Fimage.png?alt=media\&token=5f9208f5-c8e0-432e-a65c-4a8a06ef1c9e)

Customer comment on your instagram post.

![Customer Comment on Instagram](https://2268349083-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MUzl3WagOAR5pVE5OPb%2F-MUznUvmB8SI-plFYdVN%2Fimage.png?alt=media\&token=869435c3-7bf7-4d0b-9a4f-143bc861262e)

This automatically converts any comment in your instagram post as a ticket that will incoming to the “**Assigned**” tab Agent or ‘**Unassigned**‘ tab supervisor.

{% hint style="info" %}
if you login as ‘**Agent**‘, make sure agent status is ‘**Available**‘.
{% endhint %}