Create a New Channel of Live Chat

This section describes for how to mechanism for add channel live chat, by doing the following steps:

On the top right corner of the Live Chat section, click the ‘plus’ button.

Channel Connector

Then, you will see a pop-up form of channel setting. Normally only ‘Channel Name’ and ‘Timeout’ value is filled when creating new live chat channel.

Channel Setting

Component Explanation:

Field Name	Description
Channel Name	The name of our live chat channel.
Timeout	The duration of how long a client is allowed to be inactive before getting disconnected automatically from the live chat channel. Fill the field with integer only, and the value is in second (example: If we allow our clients to be inactive for 1 hour, then fill the field with 3600 value).
Allow Origin	Specify which origin(s) are allowed to connect to the channel, left empty if we want it able to be connected from all origin (example: if we want it only able to be connected from example.com, fill the field with ‘http://example.com’).
Google Captcha Secret Key	Only fill this field if we want to validate client login with google Recaptcha, left empty if we want to skip the validation.

Next, click the 'save' button and if the channel is successfully created it will appear in the live chat channel list.

Live Chat

Component Explanation:

No	Name	Description
1	Refresh Button	Refresh your channel at any time to ensure you are always up to date with the refresh button.
2	Online and Offline Button	Click to turn on or off the channel. Red means offline, Green means online.
3	Delete Button	Click to delete the channel.
4	Channel Key & Secret View Button	Click to view channel id and channel secret which is used as connection credential on the client-side (will get into that later).
5	Channel Config Edit Button	Click to edit channel related config. Currently, there is only allow origin field that is editable.
6	Channel URL Copy Button	Click to copy the channel URL to the clipboard.
7	Channel ID	An ID, while you register with 3Dolphins. Each channel registered in Omni Channel 3Dolphins has a different ID.
8	Channel Name	Tricks: hover on top of the channel name to view the channel port.