# Smartcall Smartcall is a feature for creating telephony tickets so you can talk to your customers by call. The integration of smartcalls with 3Dolphins is a new capability on that telephone line available on the 3Dolphins channel. On 3Dolphins SRM, we support integration with Smartcall by following the steps as described. So, when your customer makes call, it will convert to a ticket immediately, and your customer support will handle the call as quickly as they can. ![3Dolphins SRM](/files/-MVQ2R85IU5yF49aHZb_) To integrate Smartcall with 3Dolphins, you can contact us : ****** --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.3dolphins.ai/5.1.x/integration/channel-connector/smartcall.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.