Add Telephony Credentials

After you make smartcall channel, you must be added telephony credential to your account by clicking the 'telephony' icon (). To add telephony credential, go to the user management page then, click the user tab and select the user you want to add the telephony credential.

Add Telephony Credential

You will see a pop-up available channel, click the 'plus' icon on the channel smartcall, and then you will be asked to enter the username, full name, online name, and password. If you’re done, click on the ‘save‘ button.

Add Channel Smartcall

Field Name	Description
Username	Username from smartcall.
Full Name	Your name (Useless parameter -> need ask to Smartcall).
Online Name	Your online name (Useless parameter -> need ask to Smartcall).
Password	Password from smartcall.