Add Telephony Credentials
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After you make smartcall channel, you must be added telephony credential to your account by clicking the 'telephony' icon (). To add telephony credential, go to the user management page then, click the user tab and select the user you want to add the telephony credential.
You will see a pop-up available channel, click the 'plus' icon on the channel smartcall, and then you will be asked to enter the username, full name, online name, and password. If you’re done, click on the ‘save‘ button.
Field Name
Description
Username
Username from smartcall.
Full Name
Your name (Useless parameter -> need ask to Smartcall).
Online Name
Your online name (Useless parameter -> need ask to Smartcall).
Password
Password from smartcall.
