# Result of Create New Twitter Channel

Click enable toggle to activate channel Twitter account has been added.

![Twitter Account Channel](/files/-MUl7bkz7nifKZFzPfBB)

Do the test twitter channel has been added (tweet containing your Twitter account handle (example: @apr\_doni).

This automatically converts any public tweet containing your Twitter account handle to a ticket that will incoming to the ‘**Assigned’** tab Agent or ‘**Unassigned**‘ tab Supervisor.

![Supervisor's Unassigned Tab (Twitter Mention)](/files/-MUlAs9HnoiTqcWDSm9j)

Do the test direct message by sending a direct message to Twitter channel that has been added.

This automatically converts incoming direct messages into tickets to the ‘**Assigned’** tab Agent or ‘**Unassigned**‘ tab Supervisor. So, that your customers can contact you privately rather than publicly.

![Supervisor's Unassigned Tab (Direct Message)](/files/-MUlCJV2ApKMLHn3kmQ0)

{% hint style="info" %}
 If you log in as ‘**Agent**‘, make sure agent status is ‘**Available**‘.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/5.1.x/integration/channel-connector/twitter/untitled.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.