Create New Whatsapp Channel

This section describes for how to mechanism for add whatsapp channel, by doing the following steps :

Login as “Administrator“, click the “Integration” menu in the main menu and selecting “Channel Connector” to create and manage channels account.

On the channel connector page, click “plus” button in the channel whatsApp.

3Dolphins will be redirect you to pop up channel setting appears.

Field Explanation :

• Channel Name : The name of our whatsapp channel.

• Phone : The phone number that your WhatsApp Business API client has registered.

• Username : Username of whatsapp business.

• Password : Password of whatsapp business (Must be a minimum of 8 characters and a maximum of 64 characters)

• Guest Name : The name which guests will see in their screen as sender.

• URL API : URL Whatsapp Business API to integrate with 3Dolphins.

Add whatsapp channel successfully.

Properties explanation :

1. Channel Name : The name of our whatsapp channel. (Tricks : hover on top of channel name to view the channel port)

2. Channel ID : Channel ID

3. Line of Business : Click to view management API of this channel

4. Channel URL Edit Button : Click to edit channel URL. If connecting with proxy, please adjust the URL accordingly.

5. Channel URL Copy Button : Click to copy channel URL to clipboard.

6. Delete Button : Click to delete the channel.

7. Onlline / Offline Button : Click to turn on or turn off channel. Red means offline channel and green means online channel.

Make sure channel url has been added port, (Hover on top of channel name to view the channel port, see the image below)

Update the URL channel by adding a port be obtained ‘31041‘. See the image below.