# Administration - [User Privilege](https://docs.3dolphins.ai/5.3.0-id/administration/user-privilage.md) - [User Role and Permission Level](https://docs.3dolphins.ai/5.3.0-id/administration/user-privilage/user-role-and-permission-level.md) - [Grant and Revoke Module Access](https://docs.3dolphins.ai/5.3.0-id/administration/user-privilage/grant-and-revoke-module-access.md) - [Create New Privilege](https://docs.3dolphins.ai/5.3.0-id/administration/user-privilage/create-new-privilege.md) - [Remove Privilege](https://docs.3dolphins.ai/5.3.0-id/administration/user-privilage/remove-privilege.md) - [User Management](https://docs.3dolphins.ai/5.3.0-id/administration/user-management.md) - [Group](https://docs.3dolphins.ai/5.3.0-id/administration/user-management/group.md) - [Line of Business](https://docs.3dolphins.ai/5.3.0-id/administration/user-management/line-of-business.md) - [User](https://docs.3dolphins.ai/5.3.0-id/administration/user-management/user.md) - [Blocked](https://docs.3dolphins.ai/5.3.0-id/administration/user-management/blocked.md) - [Active](https://docs.3dolphins.ai/5.3.0-id/administration/user-management/active.md) - [Upload](https://docs.3dolphins.ai/5.3.0-id/administration/user-management/upload.md) - [Dual Control](https://docs.3dolphins.ai/5.3.0-id/administration/user-management/dual-control.md) - [Team Collaboration Chat](https://docs.3dolphins.ai/5.3.0-id/administration/user-management/team-collaboration-chat.md) - [System Settings](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting.md) - [Ticket Configuration](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration.md) - [Number of Ticket History](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/number-of-ticket-history.md) - [Reply Signature](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/reply-signature.md) - [Enable Watermark on Attachment](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/enable-watermark-on-attachment.md) - [Operator Allow Ticket Redistribute](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/operator-allow-ticket-redistribute.md) - [Pop-Up Chat On Idle](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/pop-up-chat-on-idle.md) - [Severity Required Before Closed](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/severity-required-before-closed.md) - [Auto Send Feedback](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/auto-send-feedback.md) - [Claim Ticket Count](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/claim-ticket-count.md) - [Enable Reopen Ticket](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/enable-reopen-ticket.md) - [Enable Block Contact](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/enable-block-contact.md) - [Group Ticket Distribution](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/group-ticket-distribution.md) - [Traffic Minimal Turn](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/traffic-minimal-turn.md) - [Last Agent Saved in Memory](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/last-agent-saved-in-memory.md) - [Default Transfer Type](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/default-transfer-type.md) - [Default Sorting Mode](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/default-sorting-mode.md) - [Enable Batch Close Ticket](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/enable-batch-close-ticket.md) - [Webchat Queue All Channel](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/webchat-queue-all-channel.md) - [Word Sensor on Live Agent Message](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/word-sensor-on-live-agent-message.md) - [Ticket Claim Mode](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/ticket-claim-mode.md) - [Auto Greeting](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/auto-greeting.md) - [Ask Feedback Message](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/ask-feedback-message.md) - [Image URL Link and Font Color for Feedback Link](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/image-url-link-and-font-color-for-feedback-link.md) - [Feedback Appreciate Message](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/feedback-appreciate-message.md) - [Number of Live Chat History](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/number-of-live-chat-history.md) - [Walk in SLA Time (in Second)](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/walk-in-sla-time-in-second.md) - [Closure Types](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/closure-types.md) - [User Configuration](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/user-configuration.md) - [Bot Configuration](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/bot-configuration.md) - [Contact Configuration](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/contact-configuration.md) - [Lead Configuration](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/lead-configuration.md) - [Deal Configuration](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/deal-configuration.md) - [Company Configuration](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/company-configuration.md) - [Custom Submenu Configuration](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/custom-submenu-configuration.md) - [Data Settings](https://docs.3dolphins.ai/5.3.0-id/administration/data-setting.md) - [Create New Collection](https://docs.3dolphins.ai/5.3.0-id/administration/data-setting/create-new-collection.md) - [Add Fields in Collection](https://docs.3dolphins.ai/5.3.0-id/administration/data-setting/create-new-collection/add-fields-in-collection.md) - [Purge Data Collection](https://docs.3dolphins.ai/5.3.0-id/administration/data-setting/create-new-collection/purge-data-collection.md) - [Remove Collection](https://docs.3dolphins.ai/5.3.0-id/administration/data-setting/remove-collection.md) - [Archive Collection](https://docs.3dolphins.ai/5.3.0-id/administration/data-setting/archive-collection.md) - [Public Holiday](https://docs.3dolphins.ai/5.3.0-id/administration/public-holiday.md) - [Create New Holiday](https://docs.3dolphins.ai/5.3.0-id/administration/public-holiday/create-new-holiday.md) - [Edit an Existing Public Holiday](https://docs.3dolphins.ai/5.3.0-id/administration/public-holiday/edit-an-existing-public-holiday.md) - [Delete an Existing Public Holiday](https://docs.3dolphins.ai/5.3.0-id/administration/public-holiday/delete-an-existing-public-holiday.md) - [Co-Browsing](https://docs.3dolphins.ai/5.3.0-id/administration/co-browsing.md) - [Add Co-Browsing Menu](https://docs.3dolphins.ai/5.3.0-id/administration/co-browsing/add-co-browsing-menu.md) - [How to Use Co-Browsing](https://docs.3dolphins.ai/5.3.0-id/administration/co-browsing/how-to-use-co-browsing.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.3dolphins.ai/5.3.0-id/administration.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.