> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/5.3.0-id/administration.md). # Administration - [User Privilege](https://docs.3dolphins.ai/5.3.0-id/administration/user-privilage.md) - [User Role and Permission Level](https://docs.3dolphins.ai/5.3.0-id/administration/user-privilage/user-role-and-permission-level.md) - [Grant and Revoke Module Access](https://docs.3dolphins.ai/5.3.0-id/administration/user-privilage/grant-and-revoke-module-access.md) - [Create New Privilege](https://docs.3dolphins.ai/5.3.0-id/administration/user-privilage/create-new-privilege.md) - [Remove Privilege](https://docs.3dolphins.ai/5.3.0-id/administration/user-privilage/remove-privilege.md) - [User Management](https://docs.3dolphins.ai/5.3.0-id/administration/user-management.md) - [Group](https://docs.3dolphins.ai/5.3.0-id/administration/user-management/group.md) - [Tag Configuration](https://docs.3dolphins.ai/5.3.0-id/administration/user-management/group/tag-configuration.md) - [Line of Business](https://docs.3dolphins.ai/5.3.0-id/administration/user-management/line-of-business.md) - [User](https://docs.3dolphins.ai/5.3.0-id/administration/user-management/user.md) - [Blocked](https://docs.3dolphins.ai/5.3.0-id/administration/user-management/blocked.md) - [Active](https://docs.3dolphins.ai/5.3.0-id/administration/user-management/active.md) - [Upload](https://docs.3dolphins.ai/5.3.0-id/administration/user-management/upload.md) - [Dual Control](https://docs.3dolphins.ai/5.3.0-id/administration/user-management/dual-control.md) - [Team Collaboration Chat](https://docs.3dolphins.ai/5.3.0-id/administration/user-management/team-collaboration-chat.md) - [System Settings](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting.md) - [Ticket Configuration](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration.md) - [Number of Ticket History](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/number-of-ticket-history.md) - [Reply Signature](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/reply-signature.md) - [Enable Watermark on Attachment](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/enable-watermark-on-attachment.md) - [Operator Allow Ticket Redistribute](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/operator-allow-ticket-redistribute.md) - [Pop-Up Chat On Idle](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/pop-up-chat-on-idle.md) - [Severity Required Before Closed](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/severity-required-before-closed.md) - [Auto Send Feedback](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/auto-send-feedback.md) - [Claim Ticket Count](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/claim-ticket-count.md) - [Enable Reopen Ticket](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/enable-reopen-ticket.md) - [Enable Block Contact](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/enable-block-contact.md) - [Group Ticket Distribution](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/group-ticket-distribution.md) - [Traffic Minimal Turn](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/traffic-minimal-turn.md) - [Last Agent Saved in Memory](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/last-agent-saved-in-memory.md) - [Default Transfer Type](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/default-transfer-type.md) - [Default Sorting Mode](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/default-sorting-mode.md) - [Enable Batch Close Ticket](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/enable-batch-close-ticket.md) - [Webchat Queue All Channel](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/webchat-queue-all-channel.md) - [Word Sensor on Live Agent Message](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/word-sensor-on-live-agent-message.md) - [Ticket Claim Mode](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/ticket-claim-mode.md) - [Auto Greeting](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/auto-greeting.md) - [Ask Feedback Message](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/ask-feedback-message.md) - [Image URL Link and Font Color for Feedback Link](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/image-url-link-and-font-color-for-feedback-link.md) - [Feedback Appreciate Message](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/feedback-appreciate-message.md) - [Number of Live Chat History](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/number-of-live-chat-history.md) - [Walk in SLA Time (in Second)](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/walk-in-sla-time-in-second.md) - [Closure Types](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/closure-types.md) - [User Configuration](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/user-configuration.md) - [Bot Configuration](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/bot-configuration.md) - [Contact Configuration](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/contact-configuration.md) - [Lead Configuration](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/lead-configuration.md) - [Deal Configuration](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/deal-configuration.md) - [Company Configuration](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/company-configuration.md) - [Custom Submenu Configuration](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/custom-submenu-configuration.md) - [Data Settings](https://docs.3dolphins.ai/5.3.0-id/administration/data-setting.md) - [Create New Collection](https://docs.3dolphins.ai/5.3.0-id/administration/data-setting/create-new-collection.md) - [Add Fields in Collection](https://docs.3dolphins.ai/5.3.0-id/administration/data-setting/create-new-collection/add-fields-in-collection.md) - [Purge Data Collection](https://docs.3dolphins.ai/5.3.0-id/administration/data-setting/create-new-collection/purge-data-collection.md) - [Remove Collection](https://docs.3dolphins.ai/5.3.0-id/administration/data-setting/remove-collection.md) - [Archive Collection](https://docs.3dolphins.ai/5.3.0-id/administration/data-setting/archive-collection.md) - [Public Holiday](https://docs.3dolphins.ai/5.3.0-id/administration/public-holiday.md) - [Create New Holiday](https://docs.3dolphins.ai/5.3.0-id/administration/public-holiday/create-new-holiday.md) - [Edit an Existing Public Holiday](https://docs.3dolphins.ai/5.3.0-id/administration/public-holiday/edit-an-existing-public-holiday.md) - [Delete an Existing Public Holiday](https://docs.3dolphins.ai/5.3.0-id/administration/public-holiday/delete-an-existing-public-holiday.md) - [Co-Browsing](https://docs.3dolphins.ai/5.3.0-id/administration/co-browsing.md) - [Add Co-Browsing Menu](https://docs.3dolphins.ai/5.3.0-id/administration/co-browsing/add-co-browsing-menu.md) - [How to Use Co-Browsing](https://docs.3dolphins.ai/5.3.0-id/administration/co-browsing/how-to-use-co-browsing.md)