> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/5.3.0-id/administration/system-setting/ticket-configuration/claim-ticket-count.md).

# Claim Ticket Count

Field ini memungkinkan Anda mengelola jumlah distribusi tiket dari tab Unassigned ke tab inbox Agen dalam periode waktu tertentu untuk setiap channel. 

![](/files/EKZf5DGQyMaMpAFXhiRr)

Misalnya, jika Anda mengatur claim ticket count = 2, maka jumlah distribusi tiket dalam periode tertentu ke tab inbox Agen untuk setiap channel adalah 2 tiket. 

![Claim Ticket Count](/files/G41iG5oBjrX6yIrZsRxu)


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