# Enable Batch Close Ticket

Anda dapat mengaktifkan dan menonaktifkan fitur tombol 'Batch Closed Ticket' (<img src="/files/EUTyi4kI3NKgnQN22g16" alt="" data-size="line">) yang dapat digunakan untuk menutup sekaligus tiket secara bersamaan menggunakan fitur ini.&#x20;

![System Settings - Enable Batch Close Ticket](/files/f6chIROMvC52ASytfdjt)

Jika fitur ini dinonaktifkan (Enable Batch Close Ticket = False), Agen tidak dapat melihat tombol 'batch closed ticket' pada dashboard mereka.&#x20;

![Enable Batch Close Ticket = False ](/files/spiiYOLrQc9PTAXiCam7)

Namun, jika fitur ini diaktifkan (Enable Batch Close Ticket = True), Agen dapat melihat  dan juga menggunakan tombol 'Batch Close Ticket' untuk menutup tiket beberapa tiket sekaligus seperti gambar dibawah ini.

![Enable Batch Close Ticket = True ](/files/YDabZJKQicqOyj6qT1Ez)


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