# Enable Block Contact

Enable block contact merupakan fitur yang memungkinkan Agen untuk mangaktifkan dan menonaktifkan fungsi tombol 'Block' pada kontak pelanggan. 

![System Setttings - Enable Block Contact](/files/V1jiMLm34jYVDTADz2xK)

Jika fitur ini dinonaktifkan (Enable Block Contact = False), Agen tidak dapat melihat tombol 'Block' pada kontak pelanggan seperti gambar dibawah ini. 

![Enable Block Contact = False](/files/r50R1GsPjOK592ZV0gLv)

Namun, jika fitur ini diaktifkan (Enable Reopen Tikcet= True), Agen dapat memblokir kontak pelanggan menggunaka tombol 'Block' seperti gambar dibawah ini. 

![Enable Block Contact = True ](/files/KXBmp6I21UpEbtvmTBD1)


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