> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/5.3.0-id/analytic.md). # Analytic - [Live Agent](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent.md) - [Conversation History](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/conversation-history.md) - [Filter Conversation History](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/conversation-history/filter-conversation-history.md) - [Download Conversation History](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/conversation-history/download-conversation-history.md) - [Appraisal Report](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/appraisal-report.md) - [Filter Appraisal Report](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/appraisal-report/filter-appraisal-report.md) - [Download Appraisal Report](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/appraisal-report/download-appraisal-report.md) - [Channel Interaction](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/channel-interaction.md) - [Filter Channel Interaction](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/channel-interaction/filter-channel-interaction.md) - [Download Channel Interaction](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/channel-interaction/download-channel-interaction.md) - [Channel Group SLA](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/channel-group-sla.md) - [Filter Channel Group SLA](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/channel-group-sla/filter-channel-group-sla.md) - [Download Channel Group SLA](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/channel-group-sla/download-channel-group-sla.md) - [Live Agent SLA](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/live-agent-sla.md) - [Filter Live Agent SLA](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/live-agent-sla/filter-live-agent-sla.md) - [Download Live Agent SLA](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/live-agent-sla/download-live-agent-sla.md) - [Live Agent Performance](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/live-agent-performance.md) - [Filter Live Agent Performance](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/live-agent-performance/filter-live-agent-performance.md) - [Download Live Agent Performance](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/live-agent-performance/download-live-agent-performance.md) - [Live Agent Productivity](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/live-agent-productivity.md) - [Filter Live Agent Productivity](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/live-agent-productivity/filter-live-agent-productivity.md) - [Download Live Agent Productivity](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/live-agent-productivity/download-live-agent-productivity.md) - [Live Agent Rating](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/live-agent-rating.md) - [Filter Live Agent Rating](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/live-agent-rating/filter-live-agent-rating.md) - [Download Live Agent Rating](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/live-agent-rating/download-live-agent-rating.md) - [Customer Rating](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/customer-rating.md) - [Filter Customer Rating](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/customer-rating/filter-customer-rating.md) - [Download Customer Rating](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/customer-rating/download-customer-rating.md) - [Visitors Volume](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/visitor-volume.md) - [Filter Visitors Volume](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/visitor-volume/filter-visitors-volume.md) - [Download Visitors Volume](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/visitor-volume/download-visitors-volume.md) - [Bot Visitor Volume](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/bot-visitor-volume.md) - [Filter Bot Visitor Volume](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/bot-visitor-volume/filter-bot-visitor-volume.md) - [Download Bot Visitor Volume](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/bot-visitor-volume/download-bot-visitor-volume.md) - [Conversation Audit](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/conversation-audit.md) - [Filter Conversation Audit](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/conversation-audit/filter-conversation-audit.md) - [Download Conversation Audit](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/conversation-audit/download-conversation-audit.md) - [User Access Audit](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/user-access-audit.md) - [Filter User Access Audit](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/user-access-audit/filter-user-access-audit.md) - [Download User Access Audit](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/user-access-audit/download-user-access-audit.md) - [User AUX Audit](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/user-aux-audit.md) - [Filter User AUX Audit](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/user-aux-audit/filter-user-aux-audit.md) - [Download User AUX Audit](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/user-aux-audit/download-user-aux-audit.md) - [Net Promotor Score](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/net-promotor-score.md) - [Filter Net Promotor Score](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/net-promotor-score/filter-net-promotor-score.md) - [Download Net Promotor Score](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/net-promotor-score/download-net-promotor-score.md) - [Analytic Setting](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/datetime-configuration.md) - [Create New Service Analytics](https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/create-new-service-analytics.md) - [Virtual Agent](https://docs.3dolphins.ai/5.3.0-id/analytic/virtual-agent.md) - [Bot Overview](https://docs.3dolphins.ai/5.3.0-id/analytic/virtual-agent/bot-overview.md) - [Intent Data](https://docs.3dolphins.ai/5.3.0-id/analytic/virtual-agent/bot-overview/intent-data.md) - [Intent Score](https://docs.3dolphins.ai/5.3.0-id/analytic/virtual-agent/bot-overview/intent-score.md) - [Download All Intents](https://docs.3dolphins.ai/5.3.0-id/analytic/virtual-agent/bot-overview/download-all-intents.md) - [Filter Bot Overview](https://docs.3dolphins.ai/5.3.0-id/analytic/virtual-agent/bot-overview/filter-bot-overview.md) - [Bot Engagement](https://docs.3dolphins.ai/5.3.0-id/analytic/virtual-agent/bot-engagement.md) - [Download Bot Engagement](https://docs.3dolphins.ai/5.3.0-id/analytic/virtual-agent/bot-engagement/download-bot-engagement.md) - [Filter Bot Engagement](https://docs.3dolphins.ai/5.3.0-id/analytic/virtual-agent/bot-engagement/filter-bot-engagement.md) - [Business Service](https://docs.3dolphins.ai/5.3.0-id/analytic/virtual-agent/business-service.md) - [Filter Business Service](https://docs.3dolphins.ai/5.3.0-id/analytic/virtual-agent/business-service/filter-business-service.md) - [Intents Fallback](https://docs.3dolphins.ai/5.3.0-id/analytic/virtual-agent/intents-fallback.md) - [Download Intents Fallback](https://docs.3dolphins.ai/5.3.0-id/analytic/virtual-agent/intents-fallback/download-intents-fallback.md) - [Filter Intents Fallback](https://docs.3dolphins.ai/5.3.0-id/analytic/virtual-agent/intents-fallback/filter-intents-fallback.md) - [User Transaction](https://docs.3dolphins.ai/5.3.0-id/analytic/virtual-agent/user-transaction.md) - [Filter User Transaction](https://docs.3dolphins.ai/5.3.0-id/analytic/virtual-agent/user-transaction/filter-user-transaction.md) - [Bot Satisfaction](https://docs.3dolphins.ai/5.3.0-id/analytic/virtual-agent/bot-satisfaction.md) - [Download Bot Satisfaction](https://docs.3dolphins.ai/5.3.0-id/analytic/virtual-agent/bot-satisfaction/download-bot-satisfaction.md) - [Employee](https://docs.3dolphins.ai/5.3.0-id/analytic/employee.md) - [Operator Target](https://docs.3dolphins.ai/5.3.0-id/analytic/employee/operator-target.md) - [Filter Operator Target](https://docs.3dolphins.ai/5.3.0-id/analytic/employee/operator-target/filter-operator-target.md) - [Download Operator Target](https://docs.3dolphins.ai/5.3.0-id/analytic/employee/operator-target/download-operator-target.md) - [Group KPI Report](https://docs.3dolphins.ai/5.3.0-id/analytic/employee/group-kpi-report.md) - [Filter Group KPI Report](https://docs.3dolphins.ai/5.3.0-id/analytic/employee/group-kpi-report/filter-group-kpi-report.md) - [Download Group KPI Report](https://docs.3dolphins.ai/5.3.0-id/analytic/employee/group-kpi-report/download-group-kpi-report.md) - [Attendance Report](https://docs.3dolphins.ai/5.3.0-id/analytic/employee/attendance-report.md) - [Filter Attendance Report](https://docs.3dolphins.ai/5.3.0-id/analytic/employee/attendance-report/filter-attendance-report.md) - [Download Attendance Report](https://docs.3dolphins.ai/5.3.0-id/analytic/employee/attendance-report/download-attendance-report.md) - [Task Report](https://docs.3dolphins.ai/5.3.0-id/analytic/employee/task-report.md) - [Filter Task Report](https://docs.3dolphins.ai/5.3.0-id/analytic/employee/task-report/filter-task-report.md) - [Download Task Report](https://docs.3dolphins.ai/5.3.0-id/analytic/employee/task-report/download-task-report.md) - [Sales](https://docs.3dolphins.ai/5.3.0-id/analytic/sales.md) - [Deal Progress](https://docs.3dolphins.ai/5.3.0-id/analytic/sales/deal-progress.md) - [Filter Deal Progress](https://docs.3dolphins.ai/5.3.0-id/analytic/sales/deal-progress/filter-deal-progress.md) - [Download Deal Progress](https://docs.3dolphins.ai/5.3.0-id/analytic/sales/deal-progress/download-report.md) - [Deal Conversion](https://docs.3dolphins.ai/5.3.0-id/analytic/sales/deal-conversion.md) - [Filter Deal Conversion](https://docs.3dolphins.ai/5.3.0-id/analytic/sales/deal-conversion/filter-deal-conversion.md) - [Download Deal Conversion](https://docs.3dolphins.ai/5.3.0-id/analytic/sales/deal-conversion/download-report.md) - [Deal Overdue](https://docs.3dolphins.ai/5.3.0-id/analytic/sales/deal-overdue.md) - [Filter Deal Overdue](https://docs.3dolphins.ai/5.3.0-id/analytic/sales/deal-overdue/filter-deal-overdue.md) - [Download Deal Overdue](https://docs.3dolphins.ai/5.3.0-id/analytic/sales/deal-overdue/download-report.md) - [Deal Won](https://docs.3dolphins.ai/5.3.0-id/analytic/sales/deal-won.md) - [Filter Deal Won](https://docs.3dolphins.ai/5.3.0-id/analytic/sales/deal-won/filter-deal-won.md) - [Download Deal Won](https://docs.3dolphins.ai/5.3.0-id/analytic/sales/deal-won/download-report.md) - [Deal Lost](https://docs.3dolphins.ai/5.3.0-id/analytic/sales/deal-lost.md) - [Filter Deal Lost](https://docs.3dolphins.ai/5.3.0-id/analytic/sales/deal-lost/filter-deal-lost.md) - [Download Deal Lost](https://docs.3dolphins.ai/5.3.0-id/analytic/sales/deal-lost/download-report.md) - [WhatsApp](https://docs.3dolphins.ai/5.3.0-id/analytic/whatsapp.md) - [Filter WhatsApp Usage](https://docs.3dolphins.ai/5.3.0-id/analytic/whatsapp/filter-whatsapp-usage.md) - [Download Whatsapp Usage](https://docs.3dolphins.ai/5.3.0-id/analytic/whatsapp/download-whatsapp-usage.md) - [Wallboard](https://docs.3dolphins.ai/5.3.0-id/analytic/wallboard.md) - [Wallboard Channel](https://docs.3dolphins.ai/5.3.0-id/analytic/wallboard/wallboard-channel.md) - [Wallboard Agent](https://docs.3dolphins.ai/5.3.0-id/analytic/wallboard/wallboard-agent.md) - [Wallboard Tags](https://docs.3dolphins.ai/5.3.0-id/analytic/wallboard/wallboard-classifier.md) - [Wallboard Configuration](https://docs.3dolphins.ai/5.3.0-id/analytic/wallboard/wallboard-configuration.md)