# Customer Rating

Di sisi kiri bawah tiket atau ketika Agen menutup percakapan dengan pelanggan, Agen dapat menambahkan rating untuk pelanggan tentang bagaimana perasaan Agen tentang pertanyaan pelanggan ketika Agen melayani tiket pelanggan, dll.

![Agent Rate Customer](/files/XdJ40TwEx8mpAJty3EY4)

Jika Agen submit rating, Anda dapat melihat report customer rating di **Analytic** > **Live Agent** > **Customer Rating**. Anda dapat melihat jumlah rating dan skor rating rata-rata pada grafik customer rating bar dan tabel customer rating dari setiap tiket yang diberikan oleh Agen. 

![](/files/-MT9x4GtKwvNHiDxHVUa)

![Customer Rating](/files/-MT9x9NH4geo5rOctxuQ)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/5.3.0-id/analytic/live-agent/customer-rating.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.