> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/5.3.0-id/analytic/whatsapp/download-whatsapp-usage.md).

# Download Whatsapp Usage

Setiap report pada halaman analytic dapat dibuat dan didownload menjadi file (.xls) dan disimpan ke drive lokal Anda untuk tampilan offline seperti analisis, sharing, atau tujuan pencadangan. Untuk mendownload report, masuk ke menu **Analytic** dan klik menu **Sales**, lalu klik tab **'Business Initiate Conversation'** atau **'User Initiate Conversation'**. Setelah muncul tab pilihan Anda, klik tombol **'Download Report'** pada bagian kanan atas halaman. Lalu, klik tombol **'Generate Report"**. 

![Download Whatsapp Usage Report](/files/Ar2o5WQwGmaMB4NR8lEK)

Dan kemudian, file akan dibuat dan Anda dapat mendownload file dengan mengklik ikon 'Download' ( <img src="/files/-MTdruFSB2IIQVmJg9yu" alt="" data-size="line"> ). Jika Anda membuka file, data akan ditampilkan seperti gambar di bawah ini.

![Excel File Bussiness Initiate Conversation](/files/G9vizAbakOGdauadpXYR)

Berikut ini merupakan penjelasan komponen yang terdapat pada download report business initiate conversation:

<table><thead><tr><th width="264">Nama</th><th>Deskripsi</th></tr></thead><tbody><tr><td>Month</td><td>Menunjukkan bulan broadcast dikirim ke pelanggan.  </td></tr><tr><td>Date</td><td>Menunjukkan tanggal broadcast dikirim ke pelanggan.</td></tr><tr><td>Time</td><td>Menunjukkan waktu broadcast dikirim ke pelanggan. </td></tr><tr><td>Sender </td><td>Nomor whatsapp bisnis Anda. </td></tr><tr><td>To</td><td>Nomor penerima broadcast Anda. </td></tr><tr><td>Status</td><td>Status broadcast Anda. </td></tr><tr><td>Remark </td><td>Menampilkan alasan broadcast gagal dikirim.</td></tr><tr><td>Template </td><td>Template broadcast yang digunakan untuk mengirimkan pesan. </td></tr><tr><td>Broadcast Name</td><td>Judul broadcast Anda. </td></tr><tr><td>Origin Type </td><td>Menampilkan kategori template dari template whatsapp broadcast yang digunakan. </td></tr><tr><td>Whatsapp Channel</td><td>Menunjukkan channel account whatsapp yang digunakan untuk mengirim broadcast. </td></tr><tr><td>Status Updated </td><td>Menunjukkan pembaharuan terakhir dari status broadcast yang dikirim. </td></tr></tbody></table>

Berikut ini merupakan penjelasan komponen yang terdapat pada download report user initiate conversation:

![Excel File User Initiate Conversation](/files/8ZKuUzFwTh1UT0e3XLqC)

<table><thead><tr><th width="260">Nama</th><th>Deskripsi</th></tr></thead><tbody><tr><td>Month</td><td>Menunjukkan bulan ketika bot membalas pesan pelanggan.</td></tr><tr><td>Date </td><td>Menunjukkan tanggal ketika bot membalas pesan pelanggan. </td></tr><tr><td>Time</td><td>Menunjukkan waktu ketika bot membalasa pesan pelanggan</td></tr><tr><td>Recipients</td><td>Nomor pelanggan Anda.</td></tr><tr><td>Sender </td><td>Nomor whatsapp bisnis Anda. </td></tr><tr><td>Status</td><td>Status broadcast Anda. </td></tr><tr><td>Whatsapp Channel</td><td>Menunjukkan channel account whatsapp yang digunakan untuk mengirim broadcast. </td></tr></tbody></table>


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