Authorization : Bearer \[generatedToken]
Channel Id : \[channel\_id]
{
“to”: “{recipient\_mail}”,
“from”: “{sender\_mail}”,
“subject”: “{subject}”,
“messageBody”: “{message}”
}
{
“status”: “success”,
“data”: {
“owner”: “\[owner\_id]”,
“createdDate”: 1598952692044,
“createdBy”: “95bbbf64882dd7816c09996d56bbc1e2”,
“modifiedDate”: 1598952692387,
“modifiedBy”: “95bbbf64882dd7816c09996d56bbc1e2”,
“partial”: false,
“accountId”: “\[accountId]”,
“accountName”: “\[accountName]”,
“accountScreen”: “\[accountScreen]”,
“answer”: true,
“channel”: “\[channelId]”,
“channelKey”: “\[channelKey]”,
“channelType”: “\[channelType]”,
“contactId”: “\[contactId]”,
“createdDateText”: “2020-09-01 16:31”,
“incoming”: false,
“message”: “\[message]”,
“messageHtml”: “\[messageHtml]”,
“messageId”: “\[messageId]”,
“notified”: false,
“outgoingCall”: true,
“parent”: 1,
“redistribute”: false,
“severity”: “Not Set”,
“ruleId”: “\[ruleId]”,
“status”: “Unassigned”,
“timelineStatus”: “Unassigned”,
“subject”: “Testing”,
“supervisor”: “\[supervisorId]”,
“ticketNumber”: “\[ticketNumber]”,
“unassignedDate”: 1598952692013,
“unassignedDateText”: “2020-09-01 16:31”,
“unassignDuration”: 0,
“internalCallRecipient”: false,
“selected”: false,
“unreadMessages”: 0,
“ticketAnswer”: true,
“prettyDate”: “moments ago”,
“friendlyName”: “\[friendlyName]”,
“ccList”: \[],
“statusStyle”: “ticket-unassigned”,
“overReplySla”: false,
“prettyDateTimeline”: “moments ago”,
“dateTimeline”: 1598952692013,
“severityStyle”: “severity-low”,
“slaStyle”: “ticket-ongoing-sla”,
“attachmentExist”: false,
“conferenceParticipantObject”: \[],
“callParticipantObject”: \[],
“callVariableObject”: \[],
“displayConferenceParticipant”: false,
“friendlyId”: “\[friendlyId]”,
“emailRecipient”: “\[emailRecipient]”,
“ccListFormatted”: “”,
“slaStatusText”: “Ongoing”
},
“hasMore”: false,
“nextIndex”: 0,
“prevIndex”: 0,
“totalResults”: 0
}