# Operator API

### **Get List of Assigned Tickets**

| Method     | GET                                                                                                                                                                  |
| ---------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Media Type | application/json                                                                                                                                                     |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/operator/assigned?start=0\&count=1                                                                                     |
| Header     | Authorization : Bearer \[genaratedToken]                                                                                                                             |
| Body       |                                                                                                                                                                      |
| Status     | 200                                                                                                                                                                  |
| Response   | <p>{<br>     “status”: “success”,<br>     “data”: “\[]”<br>     “hasMore”: false,<br>     “nextIndex”: 0,<br>     “prevIndex”: 0,<br>     “totalResults”: 0<br>}</p> |

### **Get List of Open Tickets**

| Method     | GET                                                                                                                                                                  |
| ---------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Media Type | application/json                                                                                                                                                     |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/operator/open?start=0\&count=1                                                                                         |
| Header     | Authorization : Bearer \[genaratedToken]                                                                                                                             |
| Body       |                                                                                                                                                                      |
| Status     | 200                                                                                                                                                                  |
| Response   | <p>{<br>     “status”: “success”,<br>     “data”: “\[]”<br>     “hasMore”: false,<br>     “nextIndex”: 0,<br>     “prevIndex”: 0,<br>     “totalResults”: 0<br>}</p> |

### **Get List of Pending Tickets**

| Method     | GET                                                                                                                                                                  |
| ---------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Media Type | application/json                                                                                                                                                     |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/operator/pending?start=0\&count=1                                                                                      |
| Header     | Authorization : Bearer \[generatedToken]                                                                                                                             |
| Body       |                                                                                                                                                                      |
| Status     | 200                                                                                                                                                                  |
| Response   | <p>{<br>     “status”: “success”,<br>     “data”: “\[]”<br>     “hasMore”: false,<br>     “nextIndex”: 0,<br>     “prevIndex”: 0,<br>     “totalResults”: 0<br>}</p> |

### **Get List of Transfered Tickets**

| Method     | GET                                                                                                                                                                  |
| ---------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Media Type | application/json                                                                                                                                                     |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/operator/transfered?start=0\&count=1                                                                                   |
| Header     | Authorization : Bearer \[generatedToken]                                                                                                                             |
| Body       |                                                                                                                                                                      |
| Status     | 200                                                                                                                                                                  |
| Response   | <p>{<br>     “status”: “success”,<br>     “data”: “\[]”<br>     “hasMore”: false,<br>     “nextIndex”: 0,<br>     “prevIndex”: 0,<br>     “totalResults”: 0<br>}</p> |

### **Get List of Escalated Tickets**

| Method     | GET                                                                                                                                                                  |
| ---------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Media Type | application/json                                                                                                                                                     |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/operator/escalated?start=0\&count=1                                                                                    |
| Header     | Authorization : Bearer \[generatedToken]                                                                                                                             |
| Body       |                                                                                                                                                                      |
| Status     | 200                                                                                                                                                                  |
| Response   | <p>{<br>     “status”: “success”,<br>     “data”: “\[]”<br>     “hasMore”: false,<br>     “nextIndex”: 0,<br>     “prevIndex”: 0,<br>     “totalResults”: 0<br>}</p> |

### **Get List of Closed Tickets**

| Method     | GET                                                                                                                                                                  |
| ---------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Media Type | application/json                                                                                                                                                     |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/operator/closed?start=0\&count=1                                                                                       |
| Header     | Authorization : Bearer \[generatedToken]                                                                                                                             |
| Body       |                                                                                                                                                                      |
| Status     | 200                                                                                                                                                                  |
| Response   | <p>{<br>     “status”: “success”,<br>     “data”: “\[]”<br>     “hasMore”: false,<br>     “nextIndex”: 0,<br>     “prevIndex”: 0,<br>     “totalResults”: 0<br>}</p> |