# Ticket File Media API

### **Get Inbound Picture From Ticket**

| Method     | GET                                                                                                                                                                                                                                                               |
| ---------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Media Type | application/json                                                                                                                                                                                                                                                  |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/inbound/picture/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken]                                                                                                                                         |
| Header     | <p>Authorization : Bearer \[generatedToken]<br>Ticket File Name : \[filename]<br>Extention (Ext) : \[png,jpg]</p>                                                                                                                                                 |
| Body       |                                                                                                                                                                                                                                                                   |
| Status     | 200                                                                                                                                                                                                                                                               |
| Response   | <img src="https://3286717921-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MUgh6j2Moy-EBabyyDH%2F-MUgj0WAlaeloQUc6z2B%2Fimage.png?alt=media&#x26;token=11a3c047-2bbe-4d29-a891-94401a6a6a60" alt="" data-size="original"> |

### **Get Outbound Picture From Ticket**

| Method     | GET                                                                                                                                                                                                                                                                            |
| ---------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Media Type | application/json                                                                                                                                                                                                                                                               |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/outbound/picture/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken]                                                                                                                                                     |
| Header     | <p>Authorization : Bearer \[generatedToken]<br>Ticket File Name : \[filename]<br>Extention (Ext) : \[png,jpg]</p>                                                                                                                                                              |
| Body       |                                                                                                                                                                                                                                                                                |
| Status     | 200                                                                                                                                                                                                                                                                            |
| Response   | <img src="https://3286717921-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MUgh6j2Moy-EBabyyDH%2F-MUgjyQe-gDBAsRdfMiN%2FOutbound%20Picture.png?alt=media&#x26;token=df852311-be75-4885-a09c-425387742b09" alt="" data-size="original"> |

### **Get Inbound Audio From Ticket**

| Method     | GET                                                                                                                                                                                                                                                                         |
| ---------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Media Type | application/json                                                                                                                                                                                                                                                            |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/inbound/audio/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken]                                                                                                                                                     |
| Header     | <p>Authorization :  Bearer \[generatedToken]<br>Ticket File Name : \[filename]<br>Extention (Ext) : \[mp3,ogg,oga,mpa]</p>                                                                                                                                                  |
| Body       |                                                                                                                                                                                                                                                                             |
| Status     | 200                                                                                                                                                                                                                                                                         |
| Response   | <img src="https://3286717921-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MUgh6j2Moy-EBabyyDH%2F-MUgko6B3qakjoS7JyZg%2FInbound%20Audio.png?alt=media&#x26;token=864afeb0-2211-40a7-9fa9-09a79c303fcb" alt="" data-size="original"> |

### **Get Outbound Audio From Ticket**

| Method     | GET                                                                                                                                                                                                                                                                         |
| ---------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Media Type | application/json                                                                                                                                                                                                                                                            |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/inbound/audio/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken]                                                                                                                                                     |
| Header     | <p>Authorization : Bearer \[generatedToken]<br>Ticket File Name : \[filename]<br>Extention (Ext) : \[mp3,ogg,oga,mpa]</p>                                                                                                                                                   |
| Body       |                                                                                                                                                                                                                                                                             |
| Status     | 200                                                                                                                                                                                                                                                                         |
| Response   | <img src="https://3286717921-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MUgh6j2Moy-EBabyyDH%2F-MUgko6B3qakjoS7JyZg%2FInbound%20Audio.png?alt=media&#x26;token=864afeb0-2211-40a7-9fa9-09a79c303fcb" alt="" data-size="original"> |

### **Get Inbound Video From Ticket**

| Method     | GET                                                                                                                     |
| ---------- | ----------------------------------------------------------------------------------------------------------------------- |
| Media Type | application/json                                                                                                        |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/inbound/video/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken] |
| Header     | <p>Authorization : Bearer \[generatedToken]<br>Ticket File Name : \[filename]<br>Extention (Ext) : \[mp4,mov]</p>       |
| Body       |                                                                                                                         |
| Status     | 200                                                                                                                     |
| Response   | Unknown Response Type                                                                                                   |

### **Get Outbound Video From Ticket**

| Method     | GET                                                                                                                      |
| ---------- | ------------------------------------------------------------------------------------------------------------------------ |
| Media Type | application/json                                                                                                         |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/outbound/video/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken] |
| Header     | <p>Authorization : Bearer \[generatedToken]<br>Ticket File Name : \[filename]<br>Extention (Ext) : \[mp4,mov]</p>        |
| Body       |                                                                                                                          |
| Status     | 200                                                                                                                      |
| Response   | Unknown Response Type                                                                                                    |

### **Get Inbound Document From Ticket**

| Method     | GET                                                                                                                           |
| ---------- | ----------------------------------------------------------------------------------------------------------------------------- |
| Media Type | application/json                                                                                                              |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/inbound/document/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken]    |
| Header     | <p>Authorization : Bearer \[generatedToken]<br>Ticket File Name : \[filename]<br>Extention (Ext) : \[pdf, docx, doc,xlxs]</p> |
| Body       |                                                                                                                               |
| Status     | 200                                                                                                                           |
| Response   | Unknown Response Type                                                                                                         |

### **Get Outbound Document From Ticket**

| Method     | GET                                                                                                                         |
| ---------- | --------------------------------------------------------------------------------------------------------------------------- |
| Media Type | application/json                                                                                                            |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/outbound/document/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken] |
| Header     | <p>Authorization : Bearer \[generatedToken]<br>Ticket File Name : \[filename]<br>Extention (Ext) : \[pdf,docx,doc,xlxs]</p> |
| Body       |                                                                                                                             |
| Status     | 200                                                                                                                         |
| Response   | Unknown Response Type                                                                                                       |

### **Get Outbound Digital From Ticket**

| Method     | GET                                                                                                                                                                                                                                                                                              |
| ---------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Media Type | application/json                                                                                                                                                                                                                                                                                 |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/button/picture/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken]                                                                                                                                                                         |
| Header     | <p>Authorization : Bearer \[generatedToken]<br>Ticket File Name : \[filename]<br>Extention (Ext) : \[jpg,png]</p>                                                                                                                                                                                |
| Body       |                                                                                                                                                                                                                                                                                                  |
| Status     | 200                                                                                                                                                                                                                                                                                              |
| Response   | <img src="https://3286717921-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MUgh6j2Moy-EBabyyDH%2F-MUgnt-Q1TNq9R1TxEgB%2Fa0ad1ad1-4dd8-41cd-9316-0d4808917209.jpg?alt=media&#x26;token=6ac055b7-608d-43aa-bbfc-330bdc2db633" alt="" data-size="original"> |