> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/5.3.0-id/api/service-api/ticket-file-media-api.md).

# Ticket File Media API

### **Get Inbound Picture From Ticket**

| Method     | GET                                                                                                                       |
| ---------- | ------------------------------------------------------------------------------------------------------------------------- |
| Media Type | application/json                                                                                                          |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/inbound/picture/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken] |
| Header     | <p>Authorization : Bearer \[generatedToken]<br>Ticket File Name : \[filename]<br>Extention (Ext) : \[png,jpg]</p>         |
| Body       |                                                                                                                           |
| Status     | 200                                                                                                                       |
| Response   | <img src="/files/-MUgj0WAlaeloQUc6z2B" alt="" data-size="original">                                                       |

### **Get Outbound Picture From Ticket**

| Method     | GET                                                                                                                        |
| ---------- | -------------------------------------------------------------------------------------------------------------------------- |
| Media Type | application/json                                                                                                           |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/outbound/picture/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken] |
| Header     | <p>Authorization : Bearer \[generatedToken]<br>Ticket File Name : \[filename]<br>Extention (Ext) : \[png,jpg]</p>          |
| Body       |                                                                                                                            |
| Status     | 200                                                                                                                        |
| Response   | <img src="/files/-MUgjyQe-gDBAsRdfMiN" alt="" data-size="original">                                                        |

### **Get Inbound Audio From Ticket**

| Method     | GET                                                                                                                        |
| ---------- | -------------------------------------------------------------------------------------------------------------------------- |
| Media Type | application/json                                                                                                           |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/inbound/audio/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken]    |
| Header     | <p>Authorization :  Bearer \[generatedToken]<br>Ticket File Name : \[filename]<br>Extention (Ext) : \[mp3,ogg,oga,mpa]</p> |
| Body       |                                                                                                                            |
| Status     | 200                                                                                                                        |
| Response   | <img src="/files/-MUgko6B3qakjoS7JyZg" alt="" data-size="original">                                                        |

### **Get Outbound Audio From Ticket**

| Method     | GET                                                                                                                       |
| ---------- | ------------------------------------------------------------------------------------------------------------------------- |
| Media Type | application/json                                                                                                          |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/inbound/audio/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken]   |
| Header     | <p>Authorization : Bearer \[generatedToken]<br>Ticket File Name : \[filename]<br>Extention (Ext) : \[mp3,ogg,oga,mpa]</p> |
| Body       |                                                                                                                           |
| Status     | 200                                                                                                                       |
| Response   | <img src="/files/-MUgko6B3qakjoS7JyZg" alt="" data-size="original">                                                       |

### **Get Inbound Video From Ticket**

| Method     | GET                                                                                                                     |
| ---------- | ----------------------------------------------------------------------------------------------------------------------- |
| Media Type | application/json                                                                                                        |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/inbound/video/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken] |
| Header     | <p>Authorization : Bearer \[generatedToken]<br>Ticket File Name : \[filename]<br>Extention (Ext) : \[mp4,mov]</p>       |
| Body       |                                                                                                                         |
| Status     | 200                                                                                                                     |
| Response   | Unknown Response Type                                                                                                   |

### **Get Outbound Video From Ticket**

| Method     | GET                                                                                                                      |
| ---------- | ------------------------------------------------------------------------------------------------------------------------ |
| Media Type | application/json                                                                                                         |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/outbound/video/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken] |
| Header     | <p>Authorization : Bearer \[generatedToken]<br>Ticket File Name : \[filename]<br>Extention (Ext) : \[mp4,mov]</p>        |
| Body       |                                                                                                                          |
| Status     | 200                                                                                                                      |
| Response   | Unknown Response Type                                                                                                    |

### **Get Inbound Document From Ticket**

| Method     | GET                                                                                                                           |
| ---------- | ----------------------------------------------------------------------------------------------------------------------------- |
| Media Type | application/json                                                                                                              |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/inbound/document/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken]    |
| Header     | <p>Authorization : Bearer \[generatedToken]<br>Ticket File Name : \[filename]<br>Extention (Ext) : \[pdf, docx, doc,xlxs]</p> |
| Body       |                                                                                                                               |
| Status     | 200                                                                                                                           |
| Response   | Unknown Response Type                                                                                                         |

### **Get Outbound Document From Ticket**

| Method     | GET                                                                                                                         |
| ---------- | --------------------------------------------------------------------------------------------------------------------------- |
| Media Type | application/json                                                                                                            |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/outbound/document/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken] |
| Header     | <p>Authorization : Bearer \[generatedToken]<br>Ticket File Name : \[filename]<br>Extention (Ext) : \[pdf,docx,doc,xlxs]</p> |
| Body       |                                                                                                                             |
| Status     | 200                                                                                                                         |
| Response   | Unknown Response Type                                                                                                       |

### **Get Outbound Digital From Ticket**

| Method     | GET                                                                                                                      |
| ---------- | ------------------------------------------------------------------------------------------------------------------------ |
| Media Type | application/json                                                                                                         |
| URL        | http\://\[server]/dolphin/apiv1/graph/tickets/button/picture/\[filename].\[ext]?access\_token=Bearer%20\[generatedToken] |
| Header     | <p>Authorization : Bearer \[generatedToken]<br>Ticket File Name : \[filename]<br>Extention (Ext) : \[jpg,png]</p>        |
| Body       |                                                                                                                          |
| Status     | 200                                                                                                                      |
| Response   | <img src="/files/-MUgnt-Q1TNq9R1TxEgB" alt="" data-size="original">                                                      |