> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/5.3.0-id/bot-settings-1/dialog-flows/create-new-dialog/defined-entity-bot-response/media.md).

# Media

Saat melakukan percakapan dengan pelanggan dan Anda ingin menampilkan informasi serta pesan secara lebih visual, interaktif, dan praktis, Anda dapat menggunakan fitur **Media** sebagai pendukung percakapan.

Di dalam media, terdapat **library** dengan berbagai opsi yang dapat Anda pilih sesuai dengan kebutuhan, di antaranya yaitu **Send Card, Send Option, Send Image, Send Document, Send Video,** dan **Send Audio**. Untuk lebih jelas mengenai **library**, Anda dapat mengunjungi halaman[ ini](/5.3.0-id/bot-settings-1/digital-library/create-new-digital-library.md).&#x20;

Untuk memulai, Anda dapat mengklik tombol **'Add Response'** dan memilih **'Media',** maka akan muncul pop up terdiri dari folder library di sebelah kiri halaman dan Anda dapat menambahkan library di sebelah kanan halaman. Anda dapat mencari folder berisi library yang sudah Anda buat pada **Search** bar.

<figure><img src="/files/pgyx494P2O8lTQcifvVI" alt=""><figcaption><p>Search Folder Library</p></figcaption></figure>

Setelah menemukan folder, Anda dapat mencari library yang ada dan melampirkan library yang Anda inginkan dengan mengklik tombol **'Attach'** ( ![](/files/285jtQlJ6xczWa9WtiJH)), maka sistem akan secara otomatis menempatkan library sebagai **Question Response**.

<figure><img src="/files/thQOrAbsuE1UDQs9T4W0" alt=""><figcaption><p>Media as Question Response</p></figcaption></figure>


---

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