> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/5.3.0-id/bot-settings-1/faq-knowledge/export-faq-knowledge.md).

# Export FAQ Knowledge

Ketika Anda ingin untuk mengekspor atau mengunduh daftar modul FAQ yang tersedia, termasuk pertanyaan dan jawaban yang telah disusun, sehingga dapat diakses atau dikelola di luar platform 3Dolphins, Anda dapat menggunakan fitur export knowledge. 

Pergi ke halaman **FAQ Knowledge** dan klik tombol **'Export'** untuk mengekspor file. 

<figure><img src="/files/3rSM2AHDrQlMcRC270Ph" alt=""><figcaption><p>Export Button</p></figcaption></figure>

Di dalam pop up terdapat drop down jenis file berupa **XLSX** atau **CSV** yang dapat Anda pilih sesuai dengan kebutuhan. Terdapat juga beberapa file yang dapat Anda ekspor dengan mengklik icon **'Download'** ( <img src="/files/hnTea0UXP9MRVy2EHCFL" alt="" data-size="line"> ).&#x20;

<figure><img src="/files/htg65VPqAJLODlFD9lNL" alt=""><figcaption><p>Export Domain</p></figcaption></figure>

Setelah mengklik icon **'Download',** maka otomatis file akan tersimpan di penyimpanan lokal Anda. Isi dari file **FAQ Knowledge** sebagai berikut.&#x20;

<figure><img src="/files/kQsuhWMXMVQcV3WYqRFG" alt=""><figcaption><p>File FAQ Knowledge</p></figcaption></figure>

**Penjelasan Komponen:**&#x20;

| Nama         | Deskripsi                                                                                                |
| ------------ | -------------------------------------------------------------------------------------------------------- |
| Module       | Modul penyimpanan dari beberapa FAQ knowledge.                                                           |
| Title        | Judul dari knowledge yang sudah dibuat.                                                                  |
| Question     | Frequently asked questions (FAQs) tentang produk, layanan, atau topik lainnya.                           |
| Context      | Pembatas FAQ (hanya pengguna dengan context yang sama yang dapat mengakses).                             |
| Language     | Bahasa yang digunakan di dalam FAQ Knowledge.                                                            |
| Period Start | <p>Periode mulai dari knowledge dapat digunakan.</p><p>Format : <strong>dd/mm/yyyy hh:mm:ss</strong></p> |
| Period End   | <p>Period berakhir knowledge dapat digunakan.</p><p>Format : <strong>dd/mm/yyyy hh:mm:ss</strong></p>    |
| Answer       | Answer Set yang dimunculkan oleh Bot dari pertanyaan yang diberikan pelanggan.                           |


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.3dolphins.ai/5.3.0-id/bot-settings-1/faq-knowledge/export-faq-knowledge.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.