> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/5.3.0-id/customer-service/paragraph-classifier/add-tags-to-customer-contact.md).

# Add Tags to Customer Contact

Setelah memahami cara menambahkan classifier, pertanyaan selanjutnya adalah: bagaimana menambahkan tag pada Customer Contact Anda?. Anda dapat menambahkan tag pada customer contact melalui halaman **Customer Contact** atau melalui halaman **Customer Support**.

{% hint style="info" %}
Pastikan bahwa Anda sudah mengatur classifier setting pada field 'Contact' menjadi 'True'.
{% endhint %}

Pada halaman Customer Contact, pilih kontak yang ingin Anda beri tag. Setelah itu, akan muncul pop-up 360 Customer View. Scroll ke bawah dan klik '**Select Tags'** untuk menambahkan tag pada kontak tersebut. Pilih tag yang diinginkan, lalu klik tombol '**Edit Tags'** untuk menyimpan. Setelah disimpan, tag akan tampil pada bagian Contact Tagging di halaman 360 Customer View Anda.

![Tags on Customer Contact](/files/nSzWuRveq4fFbLGLMIGc)

Anda juga dapat menambahkan tag pada Customer Contact melalui halaman **Customer Support**. Pilih tiket yang diinginkan, lalu klik avatar pelanggan. Setelah itu, akan muncul jendela pop-up 360 Customer View. Scroll ke bawah dan klik **'Select Tags'** untuk menambahkan tag pada kontak Anda. Pilih tag yang diinginkan, kemudian klik tombol '**Edit Tags'** untuk menyimpan.

![Tag Customer Contact on Ticket](/files/1YT16FMj5lTfe5dnKKZl)

{% hint style="info" %}
**Note:** Saat ini untuk tag secara otomatis pada customer contact masih belum tersedia. 
{% endhint %}


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