# Clone Rule

Saat Anda ingin menambahkan rule channel telegram dengan menyesuaikan konfigurasi pada rule channel live chat, Anda dapat membuat kloning dari rule channel live chat tersebut. Dengan menggunakan clone rule, Anda bisa menduplikasi semua konfigurasi yang sudah ada di rule sebelumnya seperti SLA configuration, service hours, rule criteria, dan bahkan team member ke rule channel yang baru. Pilih rule channel yang ingin Anda duplikat, lalu di sisi kanan rule yang dipilih klik ikon ( <img src="/files/-MQpHVOAdWZRLVecvTxp" alt="" data-size="original"> ) kemudian, klik tombol **'Clone Rule'** ( <img src="/files/-MQtrWydQQgLgu6VY4KL" alt="" data-size="line"> ). Anda akan melihat pop-up untuk melakukan kloning rule channel seperti gambar di bawah

![Pop-up Clone Rule](/files/hXySdBR0bnFX75ZgHzfe)

| Name          | Description                                                  |
| ------------- | ------------------------------------------------------------ |
| New Rule Name | Ketikan nama baru untuk aturan channel yang akan diduplikasi |
| Channel       | Anda dapat memilih channel yang terdaftar pada OmniChannel   |


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