# Live Chat

Live chat adalah layanan berbasis teknologi untuk memfasilitasi komunikasi antara agen dan pelanggan di platform digital. Layanan ini biasanya digunakan untuk menjalin komunikasi dengan cepat dan praktis tanpa harus menunggu balasan yang lama. 

Di 3Dolphins, kami akan mengintegrasikan website company live chat Anda dan mengubah semua interaksi menjadi tiket yang akan ditangani oleh perwakilan dari tim customer support Anda.

![Live Chat 3Dolphins](/files/ciyNiAOt5Vh9FJFGQi2d)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/5.3.0-id/integration/chanel-connector/live-chat.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.