# Result of Create New Skype Channel

Klik aktifkan toggle untuk mengaktifkan skype channel telah ditambahkan.

![Channel Connector](https://3286717921-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlqWTLEMUin8jixjPTHF7%2Fuploads%2F2RtDSFbZjqX4bbvhyFX8%2FEnable%20channel%20connector%20edit.png?alt=media\&token=0d23af3b-386d-41d8-a2dd-14812112c235)

Di channel bot, pilih dan klik channel **'Skype'**.

![Channels](https://3286717921-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MV-rsC-tB7sF8u1jP-R%2F-MV04XPDtgwIwjSGo0tp%2FChannels.png?alt=media\&token=07ba495a-026c-44d8-8c74-20ccc0dc3a09)

 Di layar, klik tombol  **'Add to Contacts'**.

![Add to Contacts](https://3286717921-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlqWTLEMUin8jixjPTHF7%2Fuploads%2FRW77R3mBT7aVdoUhEXes%2FAdd%20contacts%20skype%20bot.png?alt=media\&token=bb113ce0-1a88-42f6-ae85-feda43b0d7be)

 Dan pop-up mengirim pesan ke bot skype Anda akan muncul.

![Send Message Bot](https://3286717921-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlqWTLEMUin8jixjPTHF7%2Fuploads%2FXGrnEpn3RDnRtMLVIsHl%2Fadd%20bot%20to%20contacts%20skype.png?alt=media\&token=09349b81-ea3b-486a-8e47-53c95a294be5)

Di skype account, masukkan pesan Anda.

![Send Chat](https://3286717921-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlqWTLEMUin8jixjPTHF7%2Fuploads%2FlxbAALQVMjKrHu51PEpY%2Fsend%20message.png?alt=media\&token=c9233b2b-36d7-4251-b50a-299d03e980fb)

Pesan pelanggan di bot Anda akan masuk sebagai tiket ke tab **'Inbox'** Agen atau supervisor tab **'Unassigned'**.

<figure><img src="https://3286717921-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FlqWTLEMUin8jixjPTHF7%2Fuploads%2FRr5OdAeVzT9WHUZpViw8%2FInbox%20agent%20skype%20edit.png?alt=media&#x26;token=22c5bbf5-15fc-4954-b3e6-d251e01167e6" alt=""><figcaption><p>Agent's Inbox Tab</p></figcaption></figure>

{% hint style="info" %}
Jika Anda masuk sebagai **'Agent'**, pastikan status Agen **'Available'**.
{% endhint %}