# Service Hour

Sekarang adalah waktu untuk mengatur hari kerja Anda, Anda dapat mengaktifkan atau menonaktifkan jam layanan untuk Live Chat Anda. Atur jadwal aktif menjadi daily atau holiday, untuk menentukan kapan harus menerapkan service hour. Tetapkan waktu mulai dan berakhir untuk ketersediaan layanan pelanggan Anda, untuk memenuhi service schedule Anda. Ketika service schedule berakhir, pesan dari pelanggan akan masuk sebagai pesan offline yang dirujuk ke email.

![Service Hour](/files/RTAhq9s6nIyLNdW40hv9)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/5.3.0-id/integration/live-chat-designer/new-design/service-hour.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.