# Blocked

Usually, users in this blocked tab are users who have a blocked account because they have entered the maximum login or user account that has expired.

To unblock a blocked user, go to **Administration** menu > **User Management** > **Blocked** tab. This will take you to a list of the blocked user. Select the user and click the **'Unlock'** icon (![](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MSb17EeBCEkYlWEi5gn%2F-MSbA_MsBcIdzc0ODtEq%2FUnlock.png?alt=media\&token=1bc3d625-04bf-4992-a4fc-5bf6a5b2a9fe)), as shown below.

![Blocked Tab](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FXPuur1fQs0ZC02IhCj1m%2FBlocked.png?alt=media\&token=4f93cb67-46bb-4b11-8934-c8ebb3ae6e4c)