For the complete documentation index, see llms.txt. This page is also available as Markdown.
Assign From in Group
You can attach the form in chat or add a customer case to the ticket. To be able to do that, you need to assign forms to each group. If the form isn’t assigned to the group, you won’t be able to see the form in the customer case feature or the list of forms when you will attach the form to the customer’s message.
On the group management page, select a group and click the ‘Form‘ icon. Then, you will see a pop-up to assign the form. Select form on the Available Form by clicking the 'plus' button, so the form that has been added will appear in the Group Form column, as shown images below.
