Filter Group KPI Report

This feature allows you to filter your group KPI report. Used to make it easier for you to display reports according to the filter criteria you selected. Go to Analytic, select menu Employee, and click Group KPI Report on the top left of the page. After the operator page appears, click the 'Group KPI Analytic Filter' button on the upper page.

Component Explanation:

Name

Description

Start Date

To display the report starting from the selected date.

End Date

To display the report up to the selected date.

Group Filter

To display the report according to the selected group.

Channel Filter

To display the report according to the selected channel account.

Agent Filter

To display the report according to the selected agent.

Filter

Button to apply the filter that has been set.

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Last updated 2 years ago