Filter Group KPI Report
Last updated
Last updated
This feature allows you to filter your group KPI report. Used to make it easier for you to display reports according to the filter criteria you selected. Go to Analytic, select menu Employee, and click Group KPI Report on the top left of the page. After the operator page appears, click the 'Group KPI Analytic Filter' button on the upper page.
Component Explanation:
| Name | Description |
|---|---|
Start Date
To display the report starting from the selected date.
End Date
To display the report up to the selected date.
Group Filter
To display the report according to the selected group.
Channel Filter
To display the report according to the selected channel account.
Agent Filter
To display the report according to the selected agent.
Filter
Button to apply the filter that has been set.
