# Download Bot Satisfaction You can also download bot satisfaction reports into files (.xls and .csv) and save them to drive for offline viewing to analyze your bot survey's result using external applications. To download the report, go to the **Analytics** page, select the **Virtual Agent** menu, and click **Bot Satisfaction**. Then, click the **'Download'** button on the bot satisfaction section. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.3dolphins.ai/analytic/virtual-agent/bot-satisfaction/download-bot-satisfaction.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.