Filter Intents Fallback

The intents fallback page allows you to filter data by date and channel type. Used to make it easier for you to display reports according to the filter criteria you selected. Go to Analytic, select menu Virtual Agent, and click Intents Fallback on the left of the page. You will see the filter by date and channel type boxes. Adjust the filter then, the report will automatically display the results according to the selected filter.

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