> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/analytic/whatsapp/download-whatsapp-usage.md).

# Download Whatsapp Usage

Each report on the analytic page can be generated and downloaded to a (.xls) file and saved to your local drive for offline viewings such as analysis, sharing, or backup purposes. To download the report, go to the **Analytic** menu and click the **Whatsapp** menu, then click either the **'Business Initiate Conversation'** or **'User Initiate Conversation'** tab. After the selected tab page appears, click the **'Download Report'** button on the upper right side of the page. Then, click the **"Generate Report"** button. 

![Download Business Initiate Report](/files/pQG6Sjdb3HGBJcnD1f1C)

And then, the file will be generated and you can download the file by clicking the 'Download' icon (<img src="/files/-MTdruFSB2IIQVmJg9yu" alt="" data-size="line">). If you open the file, data will be displayed as shown images below.

![Excel File Business Initiate Conversation](/files/vF2ssDp6XKj9hOc2IFRq)

The following component explanation is contained in the downloaded business initiate conversation report:

<table><thead><tr><th width="267">Name</th><th>Description</th></tr></thead><tbody><tr><td>Month</td><td>Indicates month when the business sends broadcast to the customer. </td></tr><tr><td>Date</td><td>Indicates date when the business sends broadcast to the customer. </td></tr><tr><td>Time</td><td>Indicates time when the business sends broadcast to the customer. </td></tr><tr><td>Sender </td><td>Your business whatsapp number. </td></tr><tr><td>To</td><td>Your broadcast recipient's number.</td></tr><tr><td>Status</td><td>Your broadcast status. </td></tr><tr><td>Remark </td><td>To display the reason for the broadcast's failure. </td></tr><tr><td>Template Name</td><td>Broadcast template used to send messages.</td></tr><tr><td>Broadcast Name</td><td>Your broadcast title.</td></tr><tr><td>Origin Type </td><td>Indicates template categories from WhatsApp templates broadcast.</td></tr><tr><td>Whatsapp Channel</td><td>Indicates the whatsapp account channel that is used to send broadcasts.</td></tr><tr><td>Status Updated </td><td>Indicates the most recent broadcast status update. </td></tr></tbody></table>

The following component explanation is contained in the downloaded user initiate conversation report:

![Excel File User Initiate Conversation](/files/JrGiFoqQ5Qs5phFOBGkZ)

<table><thead><tr><th width="259">Name</th><th>Description</th></tr></thead><tbody><tr><td>Month </td><td>Indicates month when the bot first replied to the customer's message.</td></tr><tr><td>Date</td><td>Indicates date when the bot first replied to the customer's message.</td></tr><tr><td>Time</td><td>Indicates time when the bot first replied to the customer's message.</td></tr><tr><td>Sender </td><td>Your business whatsapp number.</td></tr><tr><td>To</td><td>Your customer's number.</td></tr><tr><td>Status</td><td>Your broadcast status. </td></tr><tr><td>Whatsapp Channel</td><td>Indicates the whatsapp account channel that is used to send broadcasts.</td></tr></tbody></table>