# Download Whatsapp Usage

Each report on the analytic page can be generated and downloaded to a (.xls) file and saved to your local drive for offline viewings such as analysis, sharing, or backup purposes. To download the report, go to the **Analytic** menu and click the **Whatsapp** menu, then click either the **'Business Initiate Conversation'** or **'User Initiate Conversation'** tab. After the selected tab page appears, click the **'Download Report'** button on the upper right side of the page. Then, click the **"Generate Report"** button. 

![Download Business Initiate Report](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FEGN4iMklSLN42p565vk9%2Fgenerate%20report%20whatsapp%20analytic.png?alt=media\&token=ec84a0c8-1f9d-4a0d-884a-c613be26fc3c)

And then, the file will be generated and you can download the file by clicking the 'Download' icon (<img src="https://765826444-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MTdUxSLxVKD4HLzyBhs%2F-MTdruFSB2IIQVmJg9yu%2FDownload%20Button.png?alt=media&#x26;token=4a95a7cc-14be-4890-b250-de17168631e4" alt="" data-size="line">). If you open the file, data will be displayed as shown images below.

![Excel File Business Initiate Conversation](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FOH62tdq13fsqH0j6fCqp%2Fexcel%20file%20bic.png?alt=media\&token=912d3cc1-d753-43d4-8b87-61512133e041)

The following component explanation is contained in the downloaded business initiate conversation report:

<table><thead><tr><th width="267">Name</th><th>Description</th></tr></thead><tbody><tr><td>Month</td><td>Indicates month when the business sends broadcast to the customer. </td></tr><tr><td>Date</td><td>Indicates date when the business sends broadcast to the customer. </td></tr><tr><td>Time</td><td>Indicates time when the business sends broadcast to the customer. </td></tr><tr><td>Sender </td><td>Your business whatsapp number. </td></tr><tr><td>To</td><td>Your broadcast recipient's number.</td></tr><tr><td>Status</td><td>Your broadcast status. </td></tr><tr><td>Remark </td><td>To display the reason for the broadcast's failure. </td></tr><tr><td>Template Name</td><td>Broadcast template used to send messages.</td></tr><tr><td>Broadcast Name</td><td>Your broadcast title.</td></tr><tr><td>Origin Type </td><td>Indicates template categories from WhatsApp templates broadcast.</td></tr><tr><td>Whatsapp Channel</td><td>Indicates the whatsapp account channel that is used to send broadcasts.</td></tr><tr><td>Status Updated </td><td>Indicates the most recent broadcast status update. </td></tr></tbody></table>

The following component explanation is contained in the downloaded user initiate conversation report:

![Excel File User Initiate Conversation](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FrUGAPtgVFfLw8ZRLfjJb%2Fexcel%20file%20uic.png?alt=media\&token=f41cff40-153f-48b1-993f-4dc9a7e77b59)

<table><thead><tr><th width="259">Name</th><th>Description</th></tr></thead><tbody><tr><td>Month </td><td>Indicates month when the bot first replied to the customer's message.</td></tr><tr><td>Date</td><td>Indicates date when the bot first replied to the customer's message.</td></tr><tr><td>Time</td><td>Indicates time when the bot first replied to the customer's message.</td></tr><tr><td>Sender </td><td>Your business whatsapp number.</td></tr><tr><td>To</td><td>Your customer's number.</td></tr><tr><td>Status</td><td>Your broadcast status. </td></tr><tr><td>Whatsapp Channel</td><td>Indicates the whatsapp account channel that is used to send broadcasts.</td></tr></tbody></table>